Intelligent Automation Lead

1 week ago

Stockholm, Stockholm, Sweden Tele2 Sweden AB Full time
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Are you ready to be at the forefront of digital innovation? Join our dynamic team at Tele2, where Digital Capabilities & Technology (DCT) is the engine behind our products and services.

As the essential enabler of our commercial ambitions, DCT brings automation and simplicity to the telecommunications industry, revolutionizing the way we connect and communicate.

Within our organization, you'll find everything from the backbone infrastructure of technology and IT systems, serving both our external & internal customers, to advanced analytics, AI creation, and frontend development.

Our team plays a vital role in ensuring reliable and premium services through delivering exceptional experiences to our end customers, both Consumer and Enterprises, all the while supporting our colleagues within Tele2.About the RoleAs the Intelligent Automation Lead, you will be at the forefront of building and coordinating a Center of Excellence (CoE) for Intelligent Automation (IA) and Robotic Process Automation (RPA) at Tele2.

This role reports to the head of AI & Automation at Tele2, and will work closely with various business units and support functions to implement and scale intelligent process automation.

Your primary focus will be on establishing a scalable structure, setting governance, and coordinating the setup of an Automation Hub within IT and development spokes across the organization.

Key Responsibilities- Strategic Coordination : Lead the roll-out and scaling of IA/RPA initiatives, ensuring alignment with Tele2's strategic goals

  • Automation Hub Construction :

Coordinate the creation of an Automation Hub with IT for administering the platform and development hubs in business units for localized automation development.

- Best Practices and Governance : Develop and implement best practices, decision-making frameworks, and governance processes for IA/RPA

  • Process Improvement :
Establish frameworks and best practices for when to use IA/RPA to automate processes versus other means of automation or simplification

  • Monitoring and Auditing :
Establish monitoring for automations and follow up.- Value capture and tracking : Establish methodology and tracking of value realized through process automation

  • Stakeholder Engagement :
Collaborate with teams across the organization, from C-suite to developers and the employees' whose tasks are to be automated, ensuring transparent communication and buy-in for automation initiatives

What We Look For-Experience:
Proven experience in leadership or project/program management roles, particularly in technical projects or programs. Experience with process automation is a must.-Technical Curiosity : A strong interest in and willingness to engage with technical details, including the potential to develop automations to gain a deeper understanding of the technology

  • Soft Skills :
Outstanding team player with exceptional coordination, diplomacy, and drive. Able to work effectively with individuals at all levels, managing diverse perspectives, and fostering collaboration.-Desirable Experience:

  • Experience in rolling out technical platforms.
  • AI and IT development.
  • Business processes and process mapping.
  • Diverse Backgrounds : We value diverse backgrounds and perspectives. Whether your experience lies in technical roles, AI, process automation, or business processes, your unique expertise can contribute to our goals. Key is a willingness to learn and adapt.
Challenges and Success Metrics- Challenges : Drive a new strategic area, requiring coordination and inspiration across various teams without losing momentum

  • Success Metrics :

Measure success through the value and ROI of Intelligent Automation at Tele2.A few words from the managerAs Head of AI & Automation at Tele2, I am excited to welcome a new leader to our team.

This role is pivotal in transforming how we work with automation across Tele2. You will have the unique opportunity to build something new and impactful.

We need someone who is not just experienced but also curious, ready to jump into the trenches, and drive real change.

If you thrive in dynamic environments and are passionate about innovation and collaboration, we want you on our team.
Why Tele2-We believe in fostering a creative and flexible work environment.

You will be part of a culture where teamwork and inclusion are leading the way forward, a place where you bring your whole self to work as the unique person you are.

We are committed to building a company that values diversity in all its forms.-Every employee is important for the company's success and you will always have an impact through your work with opportunities for growth and development through internal paths.-At Tele2, we work hard to our commitment to lead in sustainability, which has made us the number one climate leader in Europe and we keep reaching new goals as we are bound to shift to a circular economy.

Interest and applicationWould you like to be a part of the Tele2s value-driven and including culture? Then hit the "apply now" button and let's find out if we're a matchIf you have any specific questions regarding the position, please feel free to contact TA specialist Henny Forsberg at [email protected] Please note that in compliance with personal data management regulations (GDPR), we are unable to accept CVs via email.

As a step in the recruitment process, Tele2 performs a background check on final candidates.

At Tele2 we work hard to fulfill our commitment to lead in sustainability being named the number one climate leader in Europe by The Financial Times and we keep reaching new goals as we are bound to shift to a circular economy.

We take great pride in delivering customer value by being Reliable, Insight Driven and Collaborative. We call it the Tele2 Way.
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