Service Area Leader Principal
2 weeks ago
Position: Service Area Leader Principal
Location: Gothenburg, Sweden (Hybrid 3 days onsite a week )
Duration: 12 Months Contract
Job Description:
Define and manage the lifecycle, documentation and services catalogue of the portfolio of services
Collaborate with the client Purchasing to manage IT strategic suppliers relations and licenses
You will have the responsibility for part of the integration infrastructure platform services development and runtime working closely with architects and our infrastructure outsourcing partner.
Key responsibilities include:
Define and manage the lifecycle, documentation and services catalogue of the portfolio of services
Collaborate with the client Purchasing to manage IT strategic suppliers relations and licenses
Based on business requirements, backlog and priority from Foundational Product API & Integration, define the strategic direction, long
term plans and roadmap for integration capabilities with specific responsibility for Infrastructure services
For your service area, manage the contractual relationship with our infrastructure partner
Steer service development and deployment/transition/onboarding projects of integration infrastructure services in collaboration with our infrastructure partner
Participate in, be responsible for, and drive governance processes, forums, and ways of working for the service area
Financial responsibility for new development and enhancement budget and follow up
Define and follow up service area contractual compliance, SLA, KPI's, metrics and reports
Skills Compliance, Documentation, services catalogue, Supplier Relationship, Infrastructure ServicesAbout Company
Axiom is a global information technology, consulting and outsourcing company and services provider. Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class solutions and services through the convergence of technology, innovation, expertise and experience. We provide software consulting, development and IT-enabled services to clients across the globe. We work towards delivering sustained value creation for customers, employees, industries and society at large. Core offerings include data warehousing, middleware development, product development and web-enablement of legacy applications in verticals like telecom, finance, healthcare, manufacturing, energy & utilities, retail & distribution, enablement of legacy Relentless exploration of technology horizons and a Global Delivery Model that is a judicious combination of onsite, offsite and offshore development, offer a complete range of high-ROI business solutions spanning the consulting, technology, operations and process outsourcing value chain.
We are committed to providing solutions that are simple to use and cost-effective, that meet the specific set of needs defined, and that are adaptable to meet future needs.
Our aim is to work in partnership with our clients to deliver innovative and tailored solutions. Listening to and understanding your issues To deliver benefit—rapidly—to our clients. To create a unique customer focus, both in our relationships with our clients and in our approach. To use our world beating, innovative applications and methodologies to deliver high business value to our clients. Attaining senior level commitment to your project. Collaborative working and transparency. Building the right team for the job. Regular communication and documentation. Respecting the knowledge and experience of your staf.
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