Retail Consultant

3 weeks ago

StockholmArlanda, Sweden Aesop Full time

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Purpose of the role

We currently seek a dedicated and passionate Retail Consultant for a Full Timeposition for our counter within Aesop Stockholm Arlanda Airport. The successful applicant will have flexible availability and may be required to work weekends.

In this role, you will be directly employed by Aesop but applicants will undergo a thorough vetting process with Dufry, the global travel retailer located in 58 countries worldwide. As we are in a dynamic airport environment

What we are looking for

Experience operating within a customer service role or environment Effective selling skills and the ability to drive commercial outcomes History of successfully participating in and contributing to a team Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives Strong communication skills – fluency in Swedish and English required Working knowledge of skin care and skin care industry (advantageous) Knowledge of hair care, body care, fragrance and home categories (advantageous)

Our Aesop Stockholm Arlanda Airport counter provides an opportunity to host our customers in a unique fast-paced environment. Incorporating new subtleties and amenities, providing an opportunity for you to innovate across design, operations, and technology to create the ultimate service experience. In order to succeed in this role; you will possess a high standard of organisation, time management and commercial capability.

This position is Full Time, 40 hours per week and operates an on-site working pattern.

What's on offer

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering, and matched giving programs.

This is a fantastic opportunity to work for a global leader in an exciting and fast paced environment where you will be rewarded with:

Up to 50% product discount and bi-annual complimentary product allocation Annual Wellness Allowance to spend on an array of wellness activities of your choosing Summer wellness leave options and paid volunteering allowance for all employees In-house Product and Core skills training Competitive commission based on Store performance Pension and private medical Insurance via our chosen external provider Nordea Suite of options to aid development, including complimentary access to LinkedIn Learning Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app Matched Gifting Policy - where every SEK raised by employee for any registered charity will be matched by the Aesop Foundation Complimentary Parking Aesop employees will have access to the Dufry Emporium staff shopping site, which offers exceptional benefits to WDF, Brand & Agency employees

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

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