Support & System administration

2 weeks ago

Helsingborg, Skåne, Sweden Duni AB Full time

We are looking for an IT service desk person with a great service mindset who wants to be part of a global company at our headquarters in Malmö. If you are looking for your next opportunity within IT-support, then this could be the position for you

The Role

In the role as System & Support Administrator, you'll support the organization with technical support. You will handle different IT-related issues that will come from your colleagues all around the organization. The cases can come through the ticket system or from other communication channels such as teams, email, or someone coming up to you at the office. You will be a part of a team at the Headquarters in Malmö who help and support each other, but you are expected to work independently and take ownership of your cases from start to finish.

Your responsibilities include, but are not limited to:

  1. Help and support the users with different technical issues both hardware and software related, mainly Windows related applications
  2. Install new hardware
  3. Work preventively with recurrent issues and develop your way of working.
Who Are You?

For this role, you need to be very communicative and provide excellent service to your colleagues. You are detailed-oriented, curious, and a fast learner. You take great responsibility for your cases and you like to dig into different problems and solve them.

A number of years of competence and experience from a previous position in IT support, helping users both onsite and via remote controlling tools

Good communicator and service-minded

Flexible and a fast learner in a complex IT landscape

Active Directory user administration

User administration in various cloud-based systems

Good Windows and MS Office administrative skills

Some hardware knowledge

Ideally Apple MacOS knowledge, but not a firm requirement

We are looking for you who have a couple of years of experience of similar working tasks. You are used to working with computers and systems, especially Active Directory and Office. As a person, you have a big interest in IT generally and have a basic understanding of both hardware and software installation.

We are a global company and have English as our corporate language and fluent English is a requirement. If you also speak Swedish, it is advantageous but not a requirement.

Why Duni Group?

We offer you the opportunity to work in an international company where sustainability is high on the agenda. You get to work together with passionate colleagues and through our commitment, we help each other reach our goals. We believe in your infinite potential and ability to develop. Through your curiosity and courage, you will get the opportunity to make a difference.

Further Information and Application

We would love to know more about you and your motivation for this job Please send us your application, CV, and cover letter, in English by June 23rd. If you have any questions regarding the position, please contact People & Culture Specialist Annie Holst at

Please note that we will be working with a continuous selection process, which means that we may close the application process earlier than stated if we find the right candidates. So, don't delay, please send us your application today.

Start: As soon as possible, with regards to the notice period.

About Duni Group

Duni Group is a market leader in sustainable dining and food packaging solutions for the restaurant market. The Group markets and sells its products under primarily the brands Duni, BioPak, and Paper+Design, which are represented in more than 40 markets. Duni Group has around 2,400 employees in 22 countries, its headquarters in Malmö and production units in Sweden, Germany, Poland, New Zealand, and Thailand. Duni Group is listed on NASDAQ Stockholm under the ticker "DUNI". Its ISIN code is SE

If you have not already gotten a good feeling for who we are, go to our website . Here you can read more about who we are and what we are passionate about. Hopefully, you want to be part of our team

Duni Group is a Career Company

Duni Group has been recognized as one of Sweden's top 100 employers for the fourth year in a row. The recognition comes from Karriärföretagen (Career Company), an organization that has been presenting Sweden's most attractive employers since 2011. Companies go through a selection process by an expert panel and a qualified jury to be named a Career Company by Karriärföretagen.

Duni Group has been recognized for creating a joyful and passionate workplace, offering our employees opportunities to grow personally and professionally. We've also been acknowledged for our strong focus on innovation and sustainability.


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