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Senior Director Service Management
2 weeks ago
Senior Director Service Management page is loaded
Senior Director Service Management Apply remote type Hybrid locations Hamburg (HB) Gothenburg Paris , France Barcelona , Spain Warsaw time type Full time posted on Posted 4 Days Ago job requisition id Essity244274Senior Director Service Management
If you are a pragmatic, solution-oriented leader who thrives in a fast-paced and evolving environment, apply now to be a part of our mission to improve well-being through leading service management practices.
About the Role:
At Essity, we're looking for a Senior Director Service Management who will be instrumental in leading our service management strategy and operations on a global scale. This role offers the opportunity to drive organizational excellence, exceed customer expectations, and lead a diverse organization of over 400 professionals across various geographies .
What You Will Do:
- Define and execute service management strategies to optimize operations with measurable outcomes aim ing to exceed customer expectations
- Lead digital transformation initiatives, including the implementation of new SAP, to enhance our technological capabilities
- Foster a culture of continuous improvement, efficiency, and innovation within the service management team
- Work collaboratively with cross-functional teams to align service management practices with overarching business objectives
- Act as a central point of contact for customer logistics , contributing to the development and execution of the logistics strategy
Who You Are:
- At least 10 years of experience in a Senior Leadership role in Service Management (Director or Senior Manager)
- At least 5 years of experience managing large-scale change initiatives and global digital transformation projects
- Recognized for exceptional leadership, with a proven ability to guide teams to success in a matrix environment
- Excellent communication and interpersonal skills, with a passion for enhancing efficiency and customer centricity
- Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment
- A self-starter with a drive to challenge the status quo, maintaining a positive mindset
- Proven expertise in managing SAP or similar platforms with at least 5 years of experience
- Extensive experience in a global matrix organization, demonstrating the ability to navigate and thrive in a complex, multinational environment
What We Can Offer You
At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewards
Preferred location is Hamburg or Gothenburg. We are open to consider other locations in Europe for the right person.
Only applications in English will be considered.
#LI-AK1
Together, we are improving lives, every day.Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.
Application End Date: 24 Juni 2024 About UsEssity - a globally leading hygiene and health company, breaking barriers to well-being. Our expertise in hygiene and health began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, o ur sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day.
Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. Our barrier breakers innovate for good and contribute to shaping a sustainable future. At Essity, every career is as unique as the individual. We empower employees to excel together and reach their full potential in a winning culture motivated by a powerful purpose. We provide a sustainable work-life based on flexibility for both employees and employers. At Essity, we are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative , and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, is to enable customers and consumers to lead fuller lives at all stages of life.
Our leading global brands include TENA, Tork, Actimove, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa. Essity has about 36,000 employees. Net sales in 2023 amounted to approximately SEK 147bn (EUR 13bn). The company's headquarters is located in Stockholm, Sweden, and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity
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