Spontaneous application

1 week ago

Stockholm, Stockholm, Sweden NOBA BANK GROUP Full time
Job Description:

At the moment, we don't actively recruit for our Finnish Pre-Collection team, but we are proactive with our processes and would love to receive your application if you are interested in working at NOBA in the future

At Nordax, you participate and actively contribute to our continued development as the Bank for the new normal. Our perfect size allows you to feel the impact of your work and make a difference.

Collections is an outbound business where you will mostly call customers who are behind on their payments. You will need to set up long-term plans with customers and handle some incoming calls as well. The role is telephone-based, so we are looking for individuals who enjoy interacting with customers and see each call as an opportunity to help.

Working at collections offers many development opportunities, from communication skills to problem-solving abilities. You will also gain knowledge in credit and risk management, valuable for your long-term career.

In this role, you will:

  1. Handle customer matters by phone regarding overdue receivables
  2. Take care of administration linked to calls
  3. Collaborate with other functions internally

To thrive in this role, we believe you need to be communicative, empathetic, results-oriented, and flexible.

We are looking for individuals who have worked with customer service, preferably over the phone, and speak Finnish and English fluently. Knowledge of Swedish and experience in pre-collection or collection are advantageous.

In addition, it's important that you identify with our values: wholeheartedness, collaboration, and leadership.

With us, you can expect:

  1. A flat organization with fast decision-making processes
  2. Development opportunities within your role and the organization
  3. Freedom with responsibility
  4. Fun activities with your team
  5. A culture that values feedback, coaching leadership, and community

NOBA is an inclusive workplace that strives for diversity - all applicants are welcome

Practical information:

  • Start: Flexible
  • Location: Stockholm, Torsplan
  • Form of employment: Ongoing, 6 months probation
  • Extent: Full time
  • Working hours:
  • Fixed wage

Take the chance and join us on a developing journey at the bank with big and fast .

Recruitment Process:

The number of steps in the recruitment process may vary, but typically includes two interviews before reference and background checks. Learn more about our recruitment process in the FAQ.

If you have any questions, please contact the responsible recruiter. We look forward to receiving your application

Nordax Bank protects your privacy:

With reference to the GDPR, please avoid including sensitive personal data in your application. Examples include information about ethnic origin, political opinions, religious beliefs, or health details like sick leave.


#J-18808-Ljbffr

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