![OU428 Tietoevry AB](https://media.trabajo.org/img/noimg.jpg)
Service Desk Specialist
2 weeks ago
Join a Leading Tech Company in the Nordics
Service Desk Specialist
Are you ready to have an impact in one of the top tech companies in the Nordics? An exciting opportunity awaits you in our team.
When you join our team as a Service Desk Specialist
We are seeking a Service Desk Specialist to join our Data Platforms customer support team in Sweden. Your focus will be on managing customers in the Swedish market to ensure top-notch service quality and customer satisfaction.
About Data Platforms
Data Platforms assists customers in automating business processes by sharing business information with their partners. With a vast customer base in the Nordics and a growing global presence, Data Platforms serves over 4000 customers in 50+ countries around the world.
Requirements to excel in this role:
- You possess strong IT and communication skills for customer interaction.
- You are fluent in Swedish and English, residing in Sweden.
- You are proactive, a team player, and adept at investigating incidents.
- You are familiar with XML syntax and have experience with Unix (Linux) commands.
- You understand network protocols like FTP, SMTP, and AS2.
- You have a basic grasp of ITIL processes, particularly Incident Management.
- Experience with ITSM tools like ServiceNow is advantageous.
What's in it for you?
By joining us, you will work with leading customers, providing them with world-class integration brokerage services as part of our international team. This role offers professional growth, an open culture, and an exceptional work-life balance, allowing you to play a key role in a growing and vital sector.
Join us and Leave Your Mark
If you have any questions about this opportunity, feel free to reach out to our Manager of Customer Support, Heli Huuhtanen.
About Tietoevry
Tietoevry is a tech company dedicated to creating purposeful technology that positively impacts the world. With a focus on openness, trust, and diversity, we collaborate with customers to build digital futures where businesses, societies, and humanity prosper.
Our 24,000 experts globally specialize in cloud, data, and software, serving enterprise and public-sector customers in over 90 countries. Join our team and be part of reshaping the future with technology
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