NetSuite Product Owner

2 weeks ago

Stockholm, Stockholm, Sweden Yubico Full time
NetSuite Product Owner / Director of Business Operations & Processes (NetSuite)

Yubico , the inventor of the YubiKey , the world's first and leading security key, makes secure login easy and available for everyone. The company was founded in 2007 by Stina and Jakob Ehrensvard, and recently went public on Nasdaq First North Growth Market Stockholm: YUBICO. Customers include 30% of Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries, relying on Yubico technology to secure access to computers, online services and mobile apps. The company is located in 14 countries with headquarters in Stockholm, Sweden and Santa Clara, CA. We are a diverse, multinational, fast-growing company fueled by a strong company culture and our mission to make the internet safer for all.

At Yubico, we offer:

Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a diverse, equitable, and inclusive workplace where everyone feels like they belong. Aligned with this, our employees have created some pretty cool Employee Resource Groups: YubiPride, YubiBIPOC, YubiSustainability and YubiWomen. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here ).

Social Connection: Relationships and connectedness matter, and we love spending time with our team Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. We host an all-team event in a new location every year where we plan for upcoming quarters, set goals, and most importantly, host fun events to encourage team building outside of the workplace. Check out our Life at Yubico Page on LinkedIn and our awards here .

The Role:

Yubico is looking for a highly motivated Individual to join our Business Operations team. We are a cross-functional department, partnering with other teams to drive strategic and operational initiatives from a systems and process standpoint. We work closely with supply chain, finance, sales, product, engineering and other Yubico teams globally across North America, EMEA, and APAC to ensure that we support our shared growth now and in the future.

The Business Operations team is the product owner of the business critical ecosystem consisting of our CRM system Salesforce and our ERP system NetSuite. These systems were recently integrated providing a two-way seamless flow of order information.

The Product Owner (NetSuite) is a key member of the Business Operations team. We provide company-wide tools for efficiency and scalability according to the needs of the business. This role will be instrumental in supporting our fast-growing direct sales, extensive channel partner programs, and will be responsible for ensuring that we are efficiently supporting the business while safeguarding the long-term sustainability of the system.

The Product Owner (NetSuite) will be responsible for the strategic decisions regarding integrations and solution design to enable efficient and streamlined operations. This entails ensuring that business logic is supported by Yubico's IT infrastructure and working closely with relevant teams to ensure cross-functional understanding and decision-making.

Tasks & Responsibilities:

  • Product ownership of the NetSuite platform
  • Directing implementation, customization, and optimization of NetSuite, ensuring seamless integration and alignment with organizational objectives
  • Providing leadership to a mixed team of NetSuite administrators and developers, offering guidance, support, and mentorship to ensure successful project execution and delivery
  • Collaborating closely with cross-functional teams to elicit requirements, define project scope, and strategize enhancements to NetSuite functionality
  • Initiating and driving continuous improvement initiatives aimed at streamlining processes, enhancing efficiency, and maximizing the utility of NetSuite throughout the organization
  • Acting as the primary liaison for all NetSuite-related inquiries, resolving issues promptly and ensuring uninterrupted system operations
  • Keeping abreast of industry trends, best practices, and new features within the NetSuite ecosystem to foster innovation and sustain our competitive advantage

Basic Qualifications:

  • Demonstrated history and expertise as a NetSuite administrator, consultant, or similar role, with a profound comprehension of NetSuite functionality and configuration
  • Exceptional leadership abilities, demonstrated through effective team management and attaining project objectives with outstanding outcomes
  • Possession of a strategic mindset, enabling the translation of business requirements into technical solutions that drive enduring success in NetSuite implementations
  • Outstanding communication and interpersonal skills, facilitating seamless collaboration with stakeholders across all organizational levels

Preferred Qualifications:

  • ERP Consultant Certification
  • SuiteFoundation Certification
  • Scrum master certification or experience

We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team.

Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.

Personal data submitted through this form is used for managing Yubico's recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice . We only keep your personal data for as long as necessary and in compliance with Yubico's record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.

As part of providing the requested service, we will transfer your data to be processed by Lever, Inc ., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.
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