Client Manager

1 month ago


Stockholm, Sweden Standard Chartered Bank Full time
:Ongoing

Client Manager – Nordics

Are you ready to drive excellence in client service and orchestrate end-to-end processes in the dynamic world of Financial Institutions coverage? We are seeking a talented individual to join our team in Stockholm as a Client Manager – Nordics. The preferred candidate will play a pivotal role in ensuring seamless client delivery and experience across all processes and services managed by Client Management.

Responsibilities:

·Perform end-to-end orchestration across all processes and services managed by Client Management

·Demonstrate strong knowledge of client needs for the assigned client portfolio and able to engage clients effectively

·Provide quality support and advice to Relationship Manager’s on all documentation related matters ( Financial Markets related documentation, like ISDA/CSA)

·Build trust and strong account management support to clients overseeing the resolution of client related complaints, issues and escalations

·Work in partnership with all relevant stakeholders effectively within the end-to-end KYC process, and support onboarding of new clients

·Perform relevant account opening activities, working closely with the relevant teams

·Support the Relationship Manager in reviewing client account activity reviews, ensuring transactional activities are aligned to the client’s business profile

·Ensure alignment between Relationship Manager and Client Management with regular engagement regarding business priorities, issues, and address any gaps

Our Ideal Candidate:

·Sound knowledge of Financial Institutions

·3-5 years of experience in the financial services industry, ideally in covering Investor Segment Clients

·Clear understanding of the client needs being serviced, and strong drive to deliver exceptional client service and experience

·Strong ability to positively influence stakeholders across value chain to both orchestrate and execute on processes and deliver exceptional client service and experience

·Ability to work independently without direct supervision and able to cope with pressures from tight deadlines

·Strong written and verbal communication skills in English



  • Stockholm, Sweden HSBC Continental Europe Bank, Sweden Filial Full time

    If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Client Manager

    1 month ago


    Stockholm, Sweden Westers Full time

    Vill du jobba med försäljning inom en fantastisk rolig och uppskattad produkt? Nu söker vi en driven Client Manager som ska jobba aktivt med värdebaserad försäljning!  Om rollen Som Client Manager ansvarar du för att hitta nya samt förvalta befintliga kunder, där du arbetar från idéstadie, pitch och införsäljning till planering, genomförande...


  • Stockholm, Sweden Publicis Groupe Full time

    Job Description Are you a resilient leader with exceptional organizational skills and a strategic mind? This is a fantastic opportunity to thrive in a high-stakes environment. We seek a professional who excels under pressure, manages client interactions with confidence and precision, and brings a structured approach to complex challenges. This...


  • Stockholm, Sweden Corporation Service Company Full time

    Title: Client Service Partner Location: Stockholm Working Hours: Monday to Friday - 9am - 6pm  Hybrid  As a Customer Service Partner, you will be responsible for providing clients with business-to-business support, taking and fulfilling orders, as well as managing a portfolio of digital assets. Additionally, you will be working with the...

  • Client Manager

    3 weeks ago


    Stockholm, Sweden Bertelsmann SE & Co. KGaA Full time

    Client Manager (f/m/d) Om tjänsten Som Client Manager på We Are Era har du en nyckelroll och arbetar med hela vår portfölj för att driva affären. Det innefattar Influencer Marketing, Produktion, Paid Social, Rättigheter och Hantering av varumärkens sociala medier. Du säkrar vår position på marknaden genom att aktivt bearbeta...


  • Stockholm, Sweden dentsu Full time

    Job Title: Senior Client Manager till Carat Job Description: Vill du jobba på Sveriges ledande mediebyrå med marknadens finaste kundportfölj och de vassaste kollegorna? Då kan detta vara den perfekta möjligheten för dig! Vi letar efter en erfaren projektledare att bli en del av vårt team på Carat. Här kommer du att spela en central roll i...

  • Group Client Director

    3 weeks ago


    Stockholm, Sweden GroupM Full time

    Description Position at Mindshare We are currently seeking a dynamic Group Client Director who embodies ambition, perseverance, and drive, and with a true passion for leadership. This individual will foster a culture of excellence where teamwork thrives and dedication to the agency’s clients’ success is paramount, with the explicit goal of...

  • Group Client Director

    3 weeks ago


    Stockholm, Sweden Mindshare Full time

    We are currently seeking a dynamic Group Client Director who embodies ambition, perseverance, and drive, and with a true passion for leadership. This individual will foster a culture of excellence where teamwork thrives and dedication to the agency’s clients’ success is paramount, with the explicit goal of delivering profitable growth. Working closely...

  • Group Client Director

    3 weeks ago


    Stockholm, Sweden GroupM EMEA Full time

    DescriptionPosition at MindshareWe are currently seeking a dynamic Group Client Director who embodies ambition, perseverance, and drive, and with a true passion for leadership. This individual will foster a culture of excellence where teamwork thrives and dedication to the agency’s clients’ success is paramount, with the explicit goal of delivering...


  • Stockholm, Sweden Northern Partners AB Full time

    Client has an exciting assignment for a Construction Contract Specialist to join our bold and passionate construction execution team based in Skellefteå. Brief: Be part of the Construction team managing the Contracts Strategy and implementation of the factory through to Start of Production. As a Contracts Specialist you will safeguard Client´s through...


  • Stockholm, Sweden Bertelsmann SE & Co. KGaA Full time

    Client Manager Online Video (f/m/d) Om rollen Som Client Manager Online Video ansvarar du primärt för att sälja videoannonsutrymmet på samtliga av We Are Era Nordics YouTube-kanaler. Med din tekniska förståelse för produkten hjälper du våra kunder att nyttja våra annonslösningar på bästa sätt. Tillsammans med dina kollegor...

  • Key Client Manager

    1 month ago


    Stockholm, Sweden Koncept & Event Full time

    Nu söker vi en Key Client Manager, en nyckelspelare med mycket ansvar som kommer att arbeta med både nya och befintliga kunder i bolaget. Egenskaper vi tror du behöver för att trivas hos oss: Du har tidigare arbetat på eventbyrå eller annan relevant branscherfarenhet och har en bakgrund inom försäljning eller som projektledare eller annan senior...


  • Stockholm, Sweden Hudson Nordic Full time

    Infomedia är Nordens ledande aktör inom medieintelligens, och ägs av JP/Politikens Hus och Berlingske Media, vilka är några av de ledande medieföretagen i Norden. Med kontor i Stockholm, Oslo, Köpenhamn, Århus och Tallinn välkomnas du in till en dynamisk arbetsplats med engagerade kollegor. I ett alltmer komplext medielandskap är vårt mål att...


  • Stockholm, Sweden LINESIGHT AB Full time

    Commissioning Manager - Data Center Construction - Gävle Linesight works as part of a Client team responsible for managing the end-to-end delivery of new data center capacity for the Client. As a Commissioning manager, you will work with data center architects, engineers, construction managers, network engineers, data center operations teams and finance...

  • Account Manager

    1 week ago


    Stockholm, Sweden Benify Full time

    Benify is an international HR tech company that provides a market-leading global benefit and total rewards platform. With over 550 Benifyers in 6 countries, we're driving success with over 1500 customers and approximately three million users around the world . We empower people to be the best they can be while fostering a sustainable and engaging...


  • Stockholm, Sweden Riverty Sweden AB Full time

    Join us as we continue to shape our team, Operational Account Management – with location in Stockholm, Uppsala or Varberg! Riverty continues to grow with new strategic partnerships and as we grow, we need to strengthen our position with our key clients by recruiting an additional Operational expert to our team. We are looking for a driven person who...

  • Account Manager

    5 days ago


    Stockholm, Sweden Benify Full time

    Benify is an international HR tech company that provides a market-leading global benefit and total rewards platform. With over 550 Benifyers in 6 countries, we're driving success with over 1500 customers and approximately three million users around the world 🌍. We empower people to be the best they can be while fostering a sustainable and engaging...


  • Stockholm, Sweden Aurentor Full time

    What we are looking for: 10 years + Management Consulting experience. You should have substantial experience in the trade of Management Consulting, having spent time at a well-recognised consulting firm. Possess excellent business development skills, with a strong network and reputation in the marketplace. Currently working as a Project or Programme...

  • Delivery Manager

    4 weeks ago


    Stockholm, Sweden Doconomy Full time

    Abo ut Us Join Doconomy, a market leader in impact technology, here to rewrite the financial system. We are dedicated to driving global climate action by equipping banks with innovative financial tools that educate and foster positive change. Our groundbreaking ecosystem of tools combines expertise in behavioral science to design financial services that...


  • Stockholm, Sweden LINESIGHT AB Full time

    Lead Project Manager - Data Center Construction The Lead Project Manager will manage large scale construction projects for clients and assist in making sure the projects are delivered on time, within budget and to the satisfaction of the client and all stakeholders. The Lead Project Manager will be responsible for monitoring the day-to-day activities in...