Information Technology Services Manager

5 dagar sedan

Stockholm Stockholm County, AB, Sverige ExcelGens, Inc. Heltid
We are looking for an experienced IT Service Manager to join an exciting assignment with a client of Magnit. The role is ideal for someone who enjoys coordinating IT deliveries, working with multiple stakeholders, and driving continuous improvements in service delivery. Role: IT Service Manager

Location:
Stockholm, Linköping or Göteborg, Sweden Work arrangement: In-office Duration: 6 months

Working hours
Approximately 40 hours/week Experience level: Mid-level Languages: Swedish and English

Key Responsibilities
- Plan, coordinate and follow up on IT deliveries
- Coordinate maintenance and service management activities
- Support service owners with budget and cost follow-up
- Identify risks, deviations and improvement opportunities
- Drive corrective actions and continuous improvement initiatives
- Monitor and report service quality, cost, performance and delivery
- Coordinate activities across multiple teams and stakeholders
- Contribute to improving IT processes, services and ways of working Must-have skills 1. IT service/delivery planning and coordination 2. Delivery follow-up and reporting 3. Budget and financial follow-up 4. Risk identification and mitigation 5. Continuous improvement 6. Stakeholder coordination across multiple functions 7. Agile ways of working/methodologies 8. Strong communication in Swedish and English 9. Structured and proactive working style 10. Strong relationship and stakeholder-management skills