AI Data Engineer
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Genom att fortsätta godkänner du våra Villkor & Integritetspolicy.
- Help design, build and continuously improve the clients online platform.
- Research, suggest and implement new technology solutions following best practices/standards.
- Take responsibility for the resiliency and availability of different products.
- Be a productive member of the team. Requirements
- BMC HelixGPT Engineer to join the AI & Data team and contribute to the BWSFE – ADM Production project for a leading telecommunications and digital services organisation.
- The role focuses on implementing Generative AI and Agentic AI capabilities within the BMC Helix platform to enhance IT service management and operational processes.
- Design, develop, and implement AI agents and intelligent workflows using BMC HelixGPT.
- Integrate knowledge bases, operational data sources, and enterprise systems to support AI-driven use cases.
- Implement GenAI, Agentic AI, Prompt Engineering, and RAG capabilities within the BMC Helix ecosystem.
- Enable and support ServiceNow integrations with BMC Helix solutions.
- Develop AI-driven capabilities for incident analysis, root-cause insights, and operational automation.
- Support ITSM and ITOM workflows, including Incident and Change Management.
- Configure and optimize AI solutions using LLMs and enterprise data sources.
- Contribute to AI governance, security, and responsible adoption of AI within enterprise environments.
- Hands-on experience with BMC HelixGPT.
- Strong experience with BMC Helix ITSM/ITOM.
- Practical experience implementing Generative AI and Agentic AI solutions.
- Strong understanding of Prompt Engineering and RAG.
- Experience with ServiceNow integration.
- Strong knowledge of Incident and Change Management processes.
- Understanding of LLMs and AI-driven enterprise automation.
- Experience with enterprise AI governance and responsible AI practices.
- Experience designing and implementing AI agents in enterprise environments.
- Knowledge of integrating AI solutions with operational and knowledge-management platforms.
- Advanced proficiency in Artificial Intelligence (AI).
- Key skills involve BMC HelixGPT, BMC Helix ITSM/ITOM, GenAI & Agentic AI, ServiceNow Integration, Prompt Engineering, RAG, Incident Management, Change Management. Benefits
- A challenging, innovating environment.
- Opportunities for learning where needed.
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