Sales Representative

Are you passionate about sales and great customer service, and fluent in English? Do you want to be part of a fast-growing company where you get to work with customers across Europe? Then you might be our next Sales Representative. As a Sales Representative at Polhus, you'll have an incredible opportunity to develop your skills in a dynamic, supportive, and friendly environment — working alongside a team of talented and driven colleagues. About Polhus Founded in 2001, Polhus is one of Europe's leading brands in wooden house e-commerce. We design and sell a range of high-quality products, including saunas, hot tubs, playhouses, and wooden homes of various sizes. With a strong focus on innovation and craftsmanship, we have grown rapidly in recent years and now sell across multiple markets in Europe. At Polhus, we believe in teamwork and collaboration, not just within teams but across the entire organization. We are committed to fostering a curious, open culture where knowledge is shared and ideas are encouraged. Our people are our greatest asset, and we actively work to create a welcoming, inclusive workplace where team spirit thrives.

About the Role
As a Sales Representative, you will play a key role in delivering great sales results and an excellent customer experience. Your responsibilities will include: â€
¢ Responding to incoming customer inquiries by email and phone (leads), and systematically working these to convert them into sales â€
¢ Following our sales process to systematically follow up on leads â€
¢ Translating and creating/editing product texts when needed â€
¢ Supporting colleagues in customer service in other markets and countries when needed â€
¢ Regularly following up with existing customers about their purchase experience â€
¢ Handling other administrative tasks as assigned â€
¢ Handling incoming customer service cases via email, phone, and chat — including questions about products, shipping, and complaints You will report to the Sales Team Lead and be based at our office in Malmö, Sweden. The role may involve occasional travel within Europe. What we are looking for To succeed in this role, we believe you have: â€
¢ Fluent English, spoken and written — this is a requirement for the role â€
¢ Strong communication and negotiation skills — you convey ideas clearly, listen actively, and negotiate effectively to close sales â€
¢ A proven ability to handle objections and close sales â€
¢ Creative problem-solving skills and adaptability across different customers and situations â€
¢ Experience collaborating with other departments, such as marketing or customer support â€
¢ A proactive, independent working style in a goal
- and results-driven environment â€
¢ An additional language spoken in one of our European markets is highly meriting. Prior experience in sales, ideally inbound sales, is a plus. You thrive in a fast-paced, dynamic environment where decisions are made quickly and initiative is encouraged. You have a results-driven mindset and can work both independently and as part of a team, staying efficient and motivated whether things are busy or calm. What Polhus Offers As a Sales Representative at Polhus, you'll take on an exciting and impactful role in a growing, international company. You'll be part of a stable and successful business with a strong presence across European markets, working alongside dedicated and knowledgeable colleagues who will support your growth. On top of that,

we offer
â€
¢ The option to work from home one day a week â€
¢ A fixed salary plus bonus â€
¢ A wellness allowance (friskvÃ¥rdsbidrag) â€
¢ Occupational pension Application Details This position is based at our office in Malmö, Sweden. If you're looking to join a friendly, flexible, and fast-growing company, and you're ready for a role that will challenge and reward you, we encourage you to apply with your CV and references. We look forward to your application and will be conducting interviews on a rolling basis.