Property Systems Support

11 hours ago

Stockholm, Stockholm, Sweden BWH Hotels Scandinavia Full time

Ready to swap check-ins for system setups? This one's for you

If you've built your career in front office operations and want to learn more about the systems that keep everything running, this is your chance to take that next step.

We are looking for a tech-savvy hospitality professional to join the BWH Hotels Scandinavia team for an 8-month period, starting from February 1st 2026.

You will be joining our Property Systems Team - a dynamic and supportive bunch who help our hotels across Scandinavia make the most out of their systems and connections.

If you're curious about how PMS, CRS, and distribution channels work together (and those words don't sound foreign to you), we'd love to hear from you.


What you'll do

  • Take ownership of PMS setup audits to ensure hotels are correctly configured and connected to our CRS
  • Support technical onboarding of new hotels joining our portfolio
  • Assist hotels with PMS connectivity, setup and CRS management questions
  • Contribute to ongoing projects aimed at improving system efficiency & integrations
  • Collaborate closely with internal teams and vendors to ensure smooth daily operations and reliable system performance

Your superpowers

  • You have 2-3 years' experience in hotel reservations or front office 
  • You have In depth knowledge of at least one PMS system:
         Opera | Opera Cloud | Hotsoft | Mews | Protel Cloud
  • You're a team player with a can-do attitude and a service-oriented mindset
  • You're curious, detail-focused, and love helping others solve challenge
  • You are able to communicate fluently in Swedish and English


Why you'll love it here

This role is a perfect bridge between hotel operations and hospitality tech.
You will gain hands-on experience with system integrations, digital guest journeys and property onboardings while being part of a collaborative, fun and forward-thinking team.

If you would like to enhance your current Front Office or Reservations knowledge to really understand what makes systems connect - this job will be a perfect opportunity for you.

BWH Hotels Scandinavia – local gems everywhere in Scandinavia

We are Scandinavia's largest collective group of family- and privately-owned hotels. We are a large and quite diverse family, with many different personalities and offerings, but at our core we all share the same belief. The belief in genuine hospitality.

Through knowledge and commitment, we ensure an experience of high quality. We are professional, with a colourful and personal tone. We believe in teamwork, why we find it important that we work together to challenge the hotel industry. You will be a part of a unique hotel chain, where we offer more personalized experiences for all our guests in Scandinavia.

BWH Hotels is a leading, global hotel chain consisting of three hotel groups, Best Western Hotels & Resorts, WorldHotels and Sure Hotel Group. There are approximately 4,300 hotels worldwide and in Scandinavia there are over 170 hotels spread across more than 100 destinations.

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