Customer Success Manager

14 hours ago

Stockholm, Stockholm, Sweden Tlnt8Gnt Full time 540,000 - 840,000 per year


We are now looking for a forward-leaning and ambitious Customer Success manager who wants to be at the forefront and be part of driving Björn Axén's business and customer relations to joint success.

We are looking for you with experience from retail sales, we assume a good ability to understand sales and how to create value for the customer. This offers the opportunity to manage both Björn Axén's customers and be part of a team where expansion and international distributors are the focus. You are expected to have analytical skills and be able to balance between both operational and strategic work. You are driven by taking great personal responsibility with a focus on delivery. You make things happen together with our team and our customers

About the role

As a Customer Success Manager, you are responsible for creating and building relationships in a structured way in both the short and long term, with the organization in focus. Initiate, drive and follow up sales at Björn Axén's dealers, distributors and new potential channels.

You are part of a team with common expansive goals and clear processes, a team driven by success. You report to and work closely with the Retail Director. Location for the role is central Stockholm.

The main areas of responsibility are:

Customer accountability for selected retailers - drive/develop collaborations and strengthen Björn Axén's position on the market

Identify and process new channels/customers

Responsible for sales driving activities for selected retailers

With an active assortment and space management work, increase customers' turnover and profitability

Analysis of sales data, KPI's, prepare sales plans and monthly forecasts

Ensure inventory levels and campaign volume with customer/distributor

The ideal candidate:
This person is driven by challenges, pace, showing results and achieving success – takes great responsibility for their work. They are able to navigate and adapt in different environments, international and local. At Björn Axén, one belongs to a smaller organization with strong growth and high ambition. This individual is proactive, unprestigious and identifies and acts where they see opportunities.

Experience in sales with own sales/responsibility

Ability to analyze sales and initiate sales promotion measures

Relevant training in sales/marketing

Fluent in both written and spoken English

Experience in international sales is advantageous

Experience of an expansive company / growth company is meritorious

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Basware Full time 80,000 - 150,000 per year

    The Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience. Our Customer Success team works closely with our customers creating joint success plans, offering practical guidance to help customers achieve their goals, and allowing them to drive their business outcomes.The team helps to demonstrate the...

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Basware Full time 650,000 - 1,200,000 per year

    The Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience. Our Customer Success team works closely with our customers creating joint success plans, offering practical guidance to help customers achieve their goals, and allowing them to drive their business outcomes.The team helps to demonstrate the...

  • Customer Success Manager

    14 hours ago

    Stockholm, Stockholm, Sweden Basware Full time 80,000 - 120,000 per year

    Applications are considered on a rolling basis StockholmHybridJob DescriptionThe Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience. Our Customer Success team works closely with our customers creating joint success plans, offering practical guidance to help customers achieve their goals, and allowing...

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Syncron Full time 650,000 - 850,000 per year

    Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:Supply Chain optimization,Pricing strategy,Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).Our company...

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Tendium Full time 80,000 - 120,000 per year

    Are you an ambitious individual in a customer-facing role, ready for the next step in your career? At Tendium, we are looking for a Customer Success Manager to join our team and work with a groundbreaking AI-driven SaaS product.About TendiumTendium is the global pioneer in AI-driven public tender management, transforming how companies discover, analyse, and...

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Tendium Full time 60,000 - 120,000 per year

    Are you an ambitious individual in a customer-facing role, ready for the next step in your career? At Tendium, we are looking for a Customer Success Manager to join our team and work with a groundbreaking AI-driven SaaS product.About TendiumTendium is the global pioneer in AI-driven public tender management, transforming how companies discover, analyse, and...

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Storykit Full time 90,000 - 120,000 per year

    Customer Success ManagerAt Storykit, we believe great content should never go unseen. Too many overworked teams create brilliant blog posts, customer stories, and reports, only to post them once and watch them disappear. Our AI-powered text-to-video platform changes that—automatically transforming written content into multiple short, scroll-stopping videos...

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Stratsys Full time 550,000 - 850,000 per year

    At Stratsys, we offer a SaaS platform that streamlines compliance within business-critical areas such as sustainability, GRC and quality management. Unlike other compliance tools, we take it one step further by moving organizations from reporting to action and effectively distributing responsibilities internally.We are looking for a driven and...

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Cambio Healthcare Systems AB Full time 900,000 - 1,200,000 per year

    Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions supports health care professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now...

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Legora Full time 900,000 - 1,200,000 per year

    About LegoraLegora is the world's first truly collaborative AI for lawyers. The platform is embedded in thousands of lawyers' everyday life in nearly 20 countries by over 250 clients, helping them work more efficiently, accurately, and focus on high-impact, strategic work.With offices in New York, London and Stockholm, we are on a mission to empower...