Desktop Support Engineer

1 week ago

Stockholm, Stockholm, Sweden Gazelle Global Full time

We are seeking an experienced
Onsite Desktop Support Engineer
to provide high-quality technical support to end-users across our Stockholm office. The ideal candidate will have strong expertise in Windows and Mac OS environments, hardware troubleshooting, SCCM, and M365 services, along with excellent communication skills.

Key Responsibilities

  • Install, configure, and test desktop applications and operating systems (Windows 10/11, macOS).
  • Respond to IT support requests and resolve software, hardware, and networking issues.
  • Deliver onsite and remote technical support, ensuring minimal downtime for users.
  • Provide meeting room, AV, VIP, and print support across the workplace.
  • Troubleshoot complex desktop, laptop, and peripheral problems.
  • Perform Active Directory tasks (password resets, account setup).
  • Support M365 apps including Teams, Outlook, and MFA configuration.
  • Manage SCCM deployments and hardware rollout activities.
  • Coordinate with vendors and cross-functional teams when required.
  • Maintain accurate documentation of tickets, fixes, and procedures.

Required Skills & Experience

  • Bachelor's degree in IT, Computer Science, or related field.
  • Proven experience as a Desktop Support / Technical Support Engineer (4–6 years).
  • Strong troubleshooting skills for
    Windows OS
    ,
    macOS
    , and hardware issues.
  • Hands-on experience with
    SCCM
    ,
    M365
    , Teams, and Outlook.
  • Knowledge of
    Active Directory
    , Azure Portal, MFA, and password reset procedures.
  • Familiarity with
    web services, APIs, and IP-based protocols
    .
  • Strong understanding of computer hardware & networking fundamentals.
  • Excellent communication, interpersonal, and time-management skills.
  • Ability to work in a fast-paced environment and handle multiple priorities.

Good to Have

  • Experience with
    Citrix Virtual Apps & Desktops
    .
  • Knowledge of
    GitLab
    or similar version control tools.
  • AV/Meeting room support expertise.
  • Strong critical thinking and analytical abilities.

  • Onsite Desktop Support Engineer

    1 week ago

    Stockholm, Stockholm, Sweden Us3 Consulting Full time

    Onsite Desktop Support Engineer:For one of our globally leading tech clients we are urgently looking for an experienced Onsite Desktop Support Engineer for a long contract based in Stockholm, SwedenIts paying well and my client can interview asapRole Description:Onsite Desktop Support Engineer responsible for providing end-user IT support in Sweden (Swedish...

  • Desktop Support Engineer

    1 day ago

    Stockholm, Stockholm, Sweden Blupace Tech Full time

    Why join us?BlupaceTech is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data &...

  • Desktop Technician

    1 day ago

    Stockholm, Stockholm, Sweden Quantum World Technologies Inc. Full time

    Job Role:Desktop TechnicianLocation:Stockholm Sweden (Hybrid)Mode of employment:Contract-6 monthsFluent/Native Swedish and English speakerShould have:3-5yrs experience inVIP client supportJob DescriptionThe Band 2 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document...

  • IT Support Technician

    5 days ago

    Stockholm, Stockholm, Sweden SISL Global Full time

    Job Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction.Key Responsibilities:· Provide Second-level technical support for desktop/laptop...

  • Deskside Support Technician

    3 days ago

    Stockholm, Stockholm, Sweden GJR Technologies Full time

    Position Responsibilities and FunctionsProvide first/second level contact and problem resolution for customer issues.Handling VIP UsersWork with vendors to remediate complex AV issues as needed.Provide timely communication on issue status and resolution.Maintain ticket updates for all reported incidents.Install, upgrade, support and troubleshoot XP, Windows...

  • Enterprise Technical Support Engineer

    2 weeks ago

    Stockholm, Stockholm, Sweden Lovable Full time

    TL;DR - We're looking for a Enterprise Technical Support Engineer to own white-glove support for our largest customers. You'll troubleshoot complex product + identity issues, partner directly with enterprise teams, and turn real-world insights into better playbooks and product improvements.Why Lovable?Lovable lets anyone and everyone build software with any...

  • Help Desk Specialist

    1 day ago

    Stockholm, Stockholm, Sweden Quantum World Technologies Inc. Full time

    Role: Desk Side SupportMode: HybridLocation: Stockholm, SwedenJob Description:BAND 2 JOB DESCRIPTIONJob DescriptionThe Band 2 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a...

  • Desk side

    1 day ago

    Stockholm, Stockholm, Sweden Smartedge Solutions Full time

    Job DescriptionThe Band 2 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and...

  • 1st/2nd line Service Desk Engineer

    1 day ago

    Stockholm, Stockholm, Sweden develop Full time

    Service Desk Engineer (1st / 2nd Line Support)Location:Stockholm, Sweden (Onsite / Hybrid – as required)Contract Type:Day-rate Contractor - 6 month with likely extensionWe are seeking an experienced Service Desk 1st/2nd Line Engineer to provide high-quality technical support to end users in a fast-paced, professional investment environment. The contractor...

  • Engineer Workplace Virtual Desktops

    2 weeks ago

    Stockholm, Stockholm, Sweden CONSULTING it Full time

    Här arbetar du närmast användarna och applikationslagret och blir länken mellan klient, Citrix och arbetsplatstjänster. Du hanterar både teknisk drift och kravställning för att säkerställa att lösningen håller hög kvalitet och följer verksamhetens behov.Ansvarsområden:Förvalta och utveckla arbetsplatstjänster och virtual...