Operations Business Controller

Are you a business-minded and proactive professional who enjoys turning data into actionable insights? NA-KD is now looking for a Operations Business Controller to join our team

Operations Business Controller

The Operations Business Controller plays a key role in connecting Business and Operations, driving transparency, cost efficiency, and smart, data-driven decisions. You'll be part of the Finance team, reporting to the Head of Business Controlling & Planning, and work in close partnership with the COO and the Operations team.

Your focus will be to translate numbers into insights, supporting strategic and operational decisions across Fulfillment, Last Mile, Inbound, Customer Service & Tech. This includes driving performance tracking, identifying improvement opportunities, and enabling NA-KD to scale efficiently and profitably.

To thrive in this role, you are business-oriented and proactive, with strong analytical and problem-solving skills. You work in a structured and organized way, and you're confident challenging assumptions and influencing decisions to drive improvement. You have a keen eye for detail, always focused on quality, value creation, and tangible results.

Key Responsibilities

• Drive budgeting, forecasting, and financial follow-up for Operations, ensuring transparency and accountability across all areas.
• Analyze key operational cost drivers (e.g., cost per order, delivery cost, return cost, PSP fees) and turn data into actionable insights. Supporting finance at monthly closings.
• Build and maintain dashboards and reports that enable smart, data-driven decisions at both strategic and operational levels.
• Partner with the COO and Operations leadership to develop business cases, evaluate investments, and drive cost-efficiency initiatives.
• Monitor and track KPIs, identify trends, and proactively highlight opportunities to improve performance and reduce costs.
• Collaborate closely with Finance, Tech, Purchasing and Commercial to ensure financial accuracy and strong alignment with business goals.

Your Past & Your Skills

• Degree in Finance, Business, Economics, or a related field.
• 3+ years experience in controlling or financial analysis, preferably within e-commerce, logistics, or supply chain.
• Strong analytical skills and the ability to work with large data sets.
• Solid understanding of cost drivers in an operations environment.
• Excellent communication and stakeholder management skills.
• Advanced Excel/Google Sheets skills; experience with BI tools is a plus.

What We Offer

• Global environment
• Personal and professional development
• Freedom to add value/make a difference
• Hybrid Remote policy
• A number of voluntary benefits

Interested in learning more about NA-KD, our culture, colleagues, and benefits? Visit our career site here

Does this sound like an opportunity for you?

To submit your application, simply click the "Apply for this job" button below. Please provide your full application in English, including your CV and responses to a few background questions.

We encourage early applications as we follow a continuous selection process. This means we may close the recruitment before the final application day. Don't hesitate to submit your application promptly – we look forward to hearing from you

Application deadline: 30/11

Start Date: ASAP

Location: Gothenburg HQ, Sweden

Others: This is a full time permanent employment with an initial probation period of six months.

About NA-KD

We believe in the power of creativity, ambition, and bold ideas. Inspiration drives everything we do, from shaping the future of fashion to telling stories that resonate and creating an environment where people can grow.

Being fast, social, and connected guides how we work, collaborate, and challenge norms together. At NA-KD, you are encouraged to make an impact. We explore new ways of working, push boundaries, and learn from experience, driven by passion, curiosity, and the excitement of what's next.

Our Commitment to Diversity

NA-KD is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.