Presales Lead End User Services

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

The Role

This Role sits at the heart of the customer business problem in creating and proposing the best of Capgemini as a solution that is a match for the client requirement. You engage with the customer, either proactively or via request, to draw out the business challenges that they have and align the Capgemini solution portfolio to it. Communicating the solution to the client, you demonstrate the value that Capgemini adds and how we are differentiated to meet and exceed their business needs.
The role needs a techno-functional visionary leader with strategic thinking and a strong knowledge of Cloud and Infrastructure solutions with a particular focus on End User Experience/Digital Workplace, Service Desk & Field Support.  Someone with a startup mindset and attitude, who is a great motivator, brings people together and act as the catalyst to achieve the best possible solution.  A well informed opinion in the use of Agentic Ai and automation principles as levers of driving down client TCO is essential. Critical to the success of the role is someone who can build trusted relationships with account teams and senior clients to drive business growth.

Responsibilities:

• Actively develop and drive strategic and tactical opportunities within the Nordics
• Engage with the client in a compelling and collaborative way to establish trust and understand their business and how Capgemini can help them
• Develop compelling cost effective/compelling solutions using the best of Capgemini to exceed client expectations
• Provide technical and sector guidance and support throughout the sales process, including responding to inquiries, conducting assessments, and developing proposals
• Maintain a deep understanding of the Nordics market and stay up to date with the latest developments
• Participate in industry events and conferences to share your knowledge and expertise and network with customers and partners showing thought leadership
• Act as lynchpin for the Nordic Managed Services and Projects & Consulting UX Delivery organizations to maintain portfolio and delivery capability alignment
• When required, operate as a Solution Lead or Solution Architect to provide essential deal capacity
• Collaborate with internal stakeholders, strategy formation and execution, understanding and navigating across business units and technical practices to shape and coordinate various team inputs for proposals
• Work across our partner organisations to bring the best of their products/services together with Capgemini services (e.g. OSS Providers, DAAS Providers, OEMs, Lakeside and ServiceNow)
• Strong knowledge and experience of industry standards UX tooling platforms is essential

Your Profile

• Demonstrable experience of navigating a large matrixed Service Provider type organizations including Run (Managed Services) and Projects and Consulting structures
• Strong transformation/change and solutions expertise
• Full working proficiency in English
• Demonstrated ability to develop and deliver compelling technical demonstrations and presentations
• Strong problem-solving skills, with the ability to understand and address complex technical challenges

As part of our recruitment process, identity verification will be conducted through inspection of your ID card, and background checks may be carried out as required.

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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.