Customer Success

5 days ago

Stockholm, Stockholm, Sweden Bolageriet Full time 450,000 - 550,000 per year

Hos Bolageriet gör vi det enkelt att driva företag. Med vårt digitala system kan företagare fakturera, redovisa kvitton och betala leverantörer med ett knapptryck, snabbt, smidigt och utan krångel. Vi är inte en traditionell redovisningsbyrå. Vi är ett modernt företag som kombinerar teknik och personlig service för att göra entreprenörers vardag enklare.

Nu söker vi dig som vill bli rösten och hjärtat i vår kundsupport.


Om rollen

Som kundtjänstmedarbetare på Bolageriet är du den första kontakten för våra användare. Du hjälper våra kunder via telefon, mejl och chatt och ser till att de får den service, trygghet och vägledning de behöver.

Du svarar på frågor om fakturering, bokföring och företagande i allmänhet samt hjälper kunder att navigera i vårt system. Rollen kräver att du har förståelse för företagsekonomi och kan förklara ekonomiska begrepp på ett enkelt och pedagogiskt sätt.


Vi tror att du har:


• Erfarenhet av kundservice eller support, gärna via både telefon och mejl


• Grundläggande kunskap i företagsekonomi eller redovisning


• Förmågan att skapa förtroende och trygghet i kunddialoger


• God datorvana och intresse för digitala verktyg


• En positiv inställning och vilja att lösa problem


Varför Bolageriet?

Hos oss blir du en del av ett entreprenörsdrivet team som tänker nytt. Vi värdesätter frihet, ansvar och personlig utveckling. Du får möjlighet att påverka både arbetssätt och kundupplevelse.

Vi arbetar digitalt och flexibelt men alltid med människan i fokus. Hos oss betyder support mer än att bara svara på frågor, det handlar om att hjälpa företagare att lyckas.

Vill du ha mer än bara ett jobb? Vill du vara med och bygga något som förändrar en hel bransch?

Skicka din ansökan idag - vi ser fram emot att höra från dig

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