CRM Business Analyst Dynamics 365

3 hours ago

Solna Municipality, Sweden Capgemini Full time

Solna, Jönköping, Uppsala, Malmö, Skellefteå, Linköping, Umeå, Borlänge, Helsingborg, Göteborg

CRM Business Analyst Dynamics 365

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we'll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we'll provide everything you need to do your best work and become the best you can be.

CRM Business Analyst Dynamics 365

Your role

As a Business Analyst with Sogeti, you will be involved in guiding clients on how to maximize their CRM system's potential. You will collaborate with clients to understand their sales processes and CRM needs, and propose and implement necessary changes and improvements.

In this role you will play a key role in:

  • Collaborating with clients to understand their sales processes and CRM needs.
  • Guiding clients on optimizing their CRM systems for maximum efficiency.
  • Proposing and implementing necessary changes and improvements.
  • Leading workshops and sharing your knowledge with team members.

Your profile

  • Experience and preferably certification in Dynamics 365 CE or previous Dynamics CRM versions.
  • Strong problem-solving skills combined with attention to detail and dedication.
  • Professionalism in a consulting role and a collaborative team spirit.
  • Comfortable leading workshops and passionate about delivering value to clients.

What we believe you will enjoy about working here:

  • Innovative Environment: With us, you get the chance to work with the latest technology and be part of a dynamic team that loves creating value through innovation.
  • Career Development: We care about your future and offer development programs and certifications in the latest technologies, so you can grow and become the best version of yourself.
  • Flexible Work: We understand that life is more than just work. Therefore, we offer opportunities for remote work and flexible working hours to promote life-work balance and wellbeing.
  • Team Spirit: We are like a big family with a great team spirit. By living according to our values of courage, passion, teamwork, and entrepreneurship, we create a work environment where everyone can thrive.

Application

We warmly welcome your application today, selection is ongoing If you have questions about the position or the recruitment process, please contact our recruiting lead Marta Sundell.

As part of our recruitment process, identity verification will be conducted through inspection of your ID card, and background checks may be carried out as required.

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

Ref. code

195133-en_US

Posted on

30 Jun 2025

Experience level

Experienced Professionals

Contract type

Permanent

Location

Solna, Jönköping, Uppsala, Malmö, Skellefteå, Linköping, Umeå, Borlänge, Helsingborg, Göteborg

Business unit

ABL Northern Central Europe

Brand

Sogeti

Professional communities

Portfolio & Product Management

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