CRM Executive

3 days ago

Stockholm, Stockholm, Sweden LeoVegas Group Full time 450,000 - 750,000 per year

Description
Position at LeoVegas Group
ABOUT THE ROLE:

As a CRM Executive, you will be responsible for creating and executing CRM strategies to boost player loyalty and lifetime value in the Swedish market. You will take a data-driven approach to foster engagement, improve retention, and drive profitability. Collaboration is key in this role, as you'll work alongside various teams to align objectives, streamline processes, and generate innovative ideas. You will oversee the planning, execution, and reporting of campaigns in one of our most significant markets.

YOU WILL BE RESPONSIBLE FOR:

  • Campaign Management: Develop and execute comprehensive, multi-channel CRM strategies designed to increase player loyalty and lifetime value, contributing to the achievement of business objectives.
  • Optimisation: Continuously assess and refine campaigns and customer journeys to enhance user experience, retention, and profitability.
  • Data Analytics: Leverage advanced analytics and segmentation to understand player behaviour and deliver personalised, relevant communications.
  • End-to-End Campaign Delivery: Take ownership of assigned campaigns, ensuring successful execution, regulatory compliance, and an optimal customer experience.
  • Collaboration: Work closely with your team and cross-functional departments to align on shared goals, identify opportunities for efficiency, and drive creative, innovative solutions.

OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:

  • Minimum of 2 years of CRM experience.
  • iGaming Knowledge: Prior experience within the Swedish market is a plus.
  • Language Skills: Native Swedish speaker (required); additional languages are a bonus.
  • Attributes: A positive, creative, and results-driven mindset with a strong focus on data.
  • Team Player: Strong collaborator who enjoys knowledge sharing and learning from colleagues while being self-motivated and independent.
  • Skills: Excellent organisational skills, attention to detail, and strong planning abilities.

WHO WE ARE:

At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We're a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 19 offices worldwide.

BENEFITS:

  • Hybrid work policy
  • 4 weeks of Workation (T&C apply)
  • 30 annual vacation days
  • Occupational Pension
  • 5,000 SEK wellness contribution annually
  • Parental Leave Top-Up
  • Possibility to enrol in a private health care insurance for both you and your partner
  • 1,500 SEK equipment allowance
  • Benify - benefits portal with many offers and discounts
  • We offer a relocation package with accommodation and flights.

JOIN US

In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don't wait for things to happen; we pounce and make it happen

Would you be a good fit for the Leo Pride - give us a roar

**As our company working language is English, we'd like to see your CV in English, please**

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