Customer Experience Internship

19 hours ago

Östgötagatan Stockholm sweden Sweden Understatement AB Full time 30,000 - 50,000 per year


Do you want to work in a fast-paced, female-owned, and female-run business with the vision to make the world's best underwear brand?

We are looking for a service-minded intern with outstanding communication and organisational skills for an internship with our Customer Experience team for 3- 6 months. If you are the person we are looking for, having strong interest in the customer service industry and e-commerce, you are welcomed to apply.

You will be a key member of a fun and diverse team on its journey to disrupt the premium women's underwear & swimwear category by being an authentic social arena for female voices. Joining us comes with great freedom, responsibility, loads of fun and a huge opportunity to grow.

Your roles and responsibilities 

  • Back office support for the CX team 
  • Understanding customers' needs and offering a solution
  • Developing our customer help center
  • Improving and innovating processes within the customer experience team

Skills & Requirements

  • Strong communication skills in speech and writing in English
  • German language proficiency is a merit
  • Hands-on mentality and a true problem solver
  • Positive mindset

We promise a steep learning curve where you will be supporting the development of our customer experience team. As a fast growing start-up we have a ton of exciting projects in line for the months to come.

The internship takes place in our office and showroom at Södermalm, Stockholm. The extent of your internship can be discussed, however, we'd prefer at least a 3 month period. In your cover letter, please specify the time period during which you are available to complete your internship with us. This internship is unpaid. 

Whilst we are convinced that personal contact & interaction is key for a growth company, we also offer the option of working remotely, providing flexibility for personal life., giving flexibility to our personal life.

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