Key Account Manager

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over
150 countries
access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over
190,000
dedicated
employees
around the world in driving the transformation of the eyewear and eyecare industry.

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Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible.

Your Role

The Key Account Manager will play a pivotal role in implementing strategies devised by the head office to enhance sales performance and customer satisfaction. You will be responsible for establishing and maintaining relationships with existing customers, activating point of sales, and providing valuable feedback on market competition and new business opportunities.

Additionally, you will help oversee the merchandising activities, ensuring optimal product placement, planograms, display appearance, and presentation.

This role can be based in Gothenburg or Stockholm.

Main Responsibilities

• Execute strategic initiatives developed in collaboration with the Nordics Commercial Leader to drive sales growth and enhance customer satisfaction.
• Establish and maintain strong relationships with existing customers, serving as the primary point of contact and addressing any inquiries or concerns.
• Activate point of sales within the designated perimeter of contracted customers, optimizing product placement and promotional displays.
• Monitor market trends, competition, and consumer behavior to identify opportunities for new business development and strategic partnerships.
• Provide regular feedback to the head office on sales performance, customer feedback, and market dynamics, contributing to ongoing strategy refinement and improvement.
• Collaborate cross-functionally with internal teams, including sales, trade marketing, supply chain and retail operations, to ensure alignment and seamless execution of initiatives.
• Maintain accurate records of sales activities, customer interactions, and market insights, leveraging data to inform decision-making and drive results.

Your profile

• Bachelor's degree and first experience in sales, account management or merchandising
• Strong understanding of sales principles and merchandising techniques
• Demonstrated professionalism and the ability to interact with Senior Management.
• Analytical mindset with the ability to interpret data and draw actionable insights.
• Must be computer savvy and proficient in Microsoft Office and CRM software
• Experience in consumer goods is a plus, especially within modern trade
• Excellent oral and written communication skills with the ability to communicate messages to all levels of management within both internal and external customer management organizations.
• Results-oriented and self-directed individual with the ability to work independently while keeping direct supervisors abreast of project status.
• Must possess a good tactical business sense and be in tune with the needs of the customers, stores, and the overall organization.
• Must be passionate about sales and driven to consistently exceed targets.
• Speaks fluent Swedish & English.