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Quality Assurance Analyst

2 weeks ago

Stockholm, Stockholm, Sweden Smarkets Full time 50,000 - 75,000 per year

About Smarkets

Smarkets is a next-generation betting exchange and sportsbook designed to offer better value and transparency. Since 2010, we've processed over £29 billion in trades across sports, politics, and current events. We're now expanding into Sweden with the aim of reshaping the local betting experience through world-class technology, market-leading odds, and a customer-first mindset.

Your Mission

As a QA Analyst Contractor, you'll be essential in preparing the Smarkets and BetSBK platforms for launch and growth in Sweden. Your mission is to:

  • Test core customer journeys to uncover bugs, usability issues, and friction points.
  • Deliver clear, actionable insights that move our product from 70% to full market readiness.
  • Help create a smooth, localised, and fully compliant experience that drives user satisfaction, retention, and revenue in the Swedish market.

What You'll Be Working On

  • Perform functional and usability testing of the Swedish user experience across web and mobile apps.
  • Test core customer journeys:
  • Landing → Sign-up
  • Sign-up → Login
  • Promo Opt-in → Deposit
  • Deposit → Bet Placement → Cash out → Withdrawal
  • Customer Support & KYC Flows
  • Document all issues with clear reproduction steps, screenshots, and recordings (where applicable).
  • Participate in live testing sessions with the Product team.
  • Provide a full QA report in English, including usability feedback, bug reports, and recommendations for improvement.
  • Verify fixes and validate product readiness.

About You

  • Native Swedish speaker with strong knowledge of local user behaviours and preferences.
  • Must have BankID and no existing Smarkets/SBK account.
  • Detail-oriented, with experience in QA testing for web and mobile apps (betting or gaming industries preferred).
  • Strong analytical, problem-solving, and communication skills.
  • Comfortable working independently and participating in remote live walkthroughs.

Timeline & Compensation

  • Approx. 18 hours over 6 weeks (around 3 hours per week).
  • Hourly rate (to be agreed).
  • Remote role with flexible working hours.

Our Values

  • Push to win
  • Make others better
  • Give a shit
  • Be a pro
  • Bring the energy