Principal Salesforce Developer

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.

We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.

At our core, we believe work is about more than just numbers - it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.

Join us and become part of a company that's empowering people to unlock their digital potential

To get a sneak peek into our culture, find us on Instagram: @optimizely

Optimizely is seeking an Salesforce Developer who will report to the Director of Business Enablement, Information Technology. This role will primarily work with the Sales Operations team as well as other departmental system administrators of enterprise software applications.

This role will ensure that Optimizely's Salesforce instance is both scalable and meeting the needs of the business operations. You will requiore extensive experience in designing and implementing CPQ solutions within Salesforce for subscription-based business operations.

You will guide our Salesforce strategy by championing the best practice usage of the system and its integrations with other systems like NetSuite, Gainsight, and Marketo as well as satellite software and third-party integration tools like Celigo and Workato.

• Gather (or work closely with business analysts) requirements from various stakeholders relating to changes in integrations for projects related to enterprise systems, integrations, processes, change control, and operations
• Facilitate discussions with business owners in working sessions to understand requirements, find common ground, and evaluate acceptable solutions
• Create and maintain documentation on enterprise systems and satellite system integrations
• Create/update and maintain documentation in partnership with cross-departmental teams related to process and operations when related to specific work
• Develop User Acceptance Testing scenarios, identify test criteria and test new functionality/enhancements
• Identify gaps in process, operations, and systems
• Work with IT Infrastructure, enterprise system subject matter experts, and other resources to design and review technical designs and project plans for fit and purpose in accordance with system best practices
• Understand data flows between enterprise systems, in collaboration with our Enterprise Architect
• Develop and maintain trust cross-departmentally
• Work with Enterprise Architect on enterprise system roadmap
• Maintain backlog of work for IT business system analysts and project team members as appropriate
• Research, pilot, and recommend emerging technology to the IT Software Portfolio Manager
• Stay current with technological developments within the Salesforce platform, monitoring and planning for the organization to utilize new release functionality as it becomes available
• Log and track work in a structured ticketing system (JIRA) and manages changes sets in accordance with best practice
• Lead the design and implementation of CPQ solutions to optimize pricing strategies and streamline quote processes
• Work in conjunction with product development teams to ensure Salesforce solutions align with product offerings and business goals
• Design and implement integrations between Salesforce ,CPQ and NetSuite to enhance data accuracy and streamline operations
• Provide support and be available for collaboration with team members and stakeholders across different time zones, ensuring coverage until 3 PM EST/9 PM CET.

• 5+ years in administrating Salesforce
• 2+ years in deep knowledge and practice of Apex code
• Salesforce certifications as Administrator and Platform Developer and/or an architect track certification
• Experience in building complex Salesforce solution designs and reviewing/enhancing solution designs from other SFDC delivery teammates; including a working knowledge of Salesforce platform limits, order of execution, data storage impacts, and sharing and visibility
• Solid knowledge of Agile development methodologies
• Experience with Sales Cloud, Service Cloud, CPQ, & Communities required
• Knowledge of what can and should be done with configuration vs. code and adheres to a "configuration before code" mindset to minimize cost and complexity and maximize scalability
• Experience designing or building Salesforce integrations with third-party applications
• Ability to create webhooks and work with API

• Salesforce Certifications:
• Platform Developer I and II
  
  Advanced Administrator
• Bonus: SFDC certifications: CPQ Specialist, Application Architect, System Architect; Celigo Certifications

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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