AI Business Analyst

4 days ago

Gothenburg, Västra Götaland, Sweden CloudArt Solutions Full time 450,000 - 750,000 per year

AI Business Analyst & Scrum Master – Warranty & Claims


Gothenburg | Onsite

Note:
Only candidates currently in Sweden will be considered.

About the Role:

We are seeking an
AI Business Analyst & Scrum Master
to support one of our client projects and help modernize warranty and claims operations using data, automation, and AI-driven decisioning.

This hybrid role brings together business, data, and technology teams to improve processes while ensuring smooth Agile delivery.

What You'll Do

Business & Process Analysis

  • Develop a deep understanding of the full warranty lifecycle—from claim intake to resolution.
  • Map existing processes, identify inefficiencies, and recommend AI- or automation-based enhancements.
  • Lead workshops and gather requirements across Warranty, Service, Legal, Quality, and IT teams.
  • Support change management as teams transition to AI-enabled workflows.

Data & AI Collaboration

  • Translate data insights into meaningful business implications.
  • Partner with Data Scientists and ML Engineers to define data needs, features, and success metrics.
  • Validate AI/ML outputs to ensure compliance with warranty rules and business expectations.

Business–IT Bridge

  • Convert business needs into clear functional and non-functional requirements.
  • Act as the primary liaison between business stakeholders and technical teams.
  • Support UAT and ensure transparent, traceable decision workflows.

Scrum Master Responsibilities

  • Facilitate Agile ceremonies: daily stand-ups, sprint planning, reviews, and retrospectives.
  • Remove impediments and promote continuous improvement.
  • Foster a collaborative, high-performing team culture.

What You Bring

  • Proven experience as both a
    Business Analyst
    and
    Scrum Master
    .
  • Understanding of warranty or claims processes (preferred).
  • Strong analytical mindset with comfort handling structured and unstructured data.
  • Ability to simplify complex technical concepts for non-technical stakeholders.
  • Excellent communication and stakeholder management skills.
  • Familiarity with AI/ML concepts and Agile delivery.
  • Scrum certification is a plus.

If you're passionate about transforming business processes with AI and leading Agile teams, we'd love to connect Apply today. Send your CV's to

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