Account Director

Account Director – Sweden & Finland

Who we are

The Tricentis AI-based, continuous testing portfolio provides a new and fundamentally different way to perform software testing — fully automated, codeless, and intelligently driven by AI. It supports both agile development and complex enterprise applications, enabling organisations to accelerate their digital transformation by dramatically increasing release speed, reducing costs, and improving software quality.

Widely credited for reinventing software testing for DevOps, cloud, and enterprise applications, Tricentis has been recognised as a leader by Forrester, Gartner, and IDC. We empower innovators to push the boundaries of software testing, fostering a global community of continuous learners who pioneer AI-powered, highly performant, secure end-to-end testing tools that accelerate our customers' time to market — including some of the world's largest and most influential brands.

About the role

We are seeking a highly experienced Account Director to lead strategic enterprise relationships and drive business growth across Sweden and Finland.

In this role, you will be responsible for developing and executing account strategies that expand our footprint within key enterprise customers while identifying and closing new business opportunities. You will act as a trusted advisor to senior executives, ensuring Tricentis delivers measurable value aligned with customers' digital transformation goals.

You will collaborate closely with cross-functional teams — including pre-sales, customer success, professional services, and marketing — to deliver world-class client experiences and ensure long-term customer success across both markets.

What you will be doing

• Own and drive the overall account strategy and execution plan across Sweden and Finland's enterprise markets.
• Lead and grow strategic, high-value client relationships, ensuring customer satisfaction and long-term retention.
• Identify and close new business opportunities while expanding existing accounts through upselling and cross-selling.
• Engage and influence senior stakeholders, including C-level executives, to position Tricentis as a strategic technology partner.
• Partner with internal teams to deliver seamless customer onboarding, value realisation, and ongoing success.
• Accurately forecast and report on revenue performance, pipeline health, and key account metrics.
• Represent Tricentis at industry events, executive roundtables, and strategic forums to enhance brand visibility across the Nordics.
• Stay informed on market trends, competitors, and emerging technologies to inform strategic decision-making.

What you will bring

• 8+ years of experience in enterprise software sales or account management, ideally within testing, DevOps, automation, or SaaS.
• Proven track record of driving significant revenue growth across large, complex enterprise accounts.
• Strong strategic and commercial acumen with experience developing long-term account and territory plans.
• Deep understanding of enterprise ecosystems (e.g. SAP, Oracle, Salesforce) and DevOps/CI-CD methodologies.
• Demonstrated ability to build trusted relationships and influence executive stakeholders across both business and technical domains.
• Exceptional negotiation, communication, and presentation skills.
• Fluency in Swedish or Finnish, with strong proficiency in English (both written and spoken).

Your Benefits

• Performance-related bonus or commission – depending on the role.
• Flexible working hours – no core hours; agree on a working pattern that suits your needs as well as the business.
• Work injury & accident coverage.
• Vacation – 25 days per calendar year.
• Giving Back – 2 days of paid Volunteering Leave per year to support your local community or a cause that matters to you.
• Employee Engagement & Wellbeing – recognition of excellence across all levels, regular opportunities to celebrate and socialise (parties, sports events, BBQs), global meetings, Global Learning Days, and much more.

Tricentis Core Values

• Our core values define how we work and what makes Tricentis an inspiring and successful place to be:
• Demonstrate Self-Awareness: Own your strengths and limitations.
• Finish What We Start: Do what we say we are going to do.
• Move Fast: Create momentum and efficiency.
• Run Towards Change: Challenge the status quo.
• Serve Our Customers & Communities: Create a positive experience with every interaction.
• Solve Problems Together: We win or lose as one team.
• Think Big & Believe: Set extraordinary goals and believe you can achieve them