Customer communicator
4 days ago
Tycker du om att prata med människor och motiveras av att skapa resultat genom goda kundrelationer? Vi söker en Customer communicator som vill kombinera service med sälj – och bidra till att stärka kundupplevelsen i varje samtal.
Om rollen
SkyTech är genom sina dotterbolag Europas största leverantör av märkning till installationer inom El, VVS och ventilation. I SignsOnDemand arbetar kundtjänst, marknad och sälj för respektive land. Nu söker vi en Customer Communicator med uppgift att ringa och maila potentiella kunder i vårt Norska bolag. I rollen kommer du arbeta nära vår norska country Manager, men även kundkommunikatörer som arbetar mot andra marknader.
Ditt fokus kommer att ligga på att genomföra kvalitativa kunddialoger som både stärker relationer och bidrar till försäljning. Du kommer att:
Genomföra utgående kundsamtal enligt givna riktlinjer.
Ta kontakt med både befintliga och potentiella kunder enligt upprättade listor.
Identifiera kundbehov och skapa värde genom relevanta erbjudanden.
Dokumentera feedback och säljresultat korrekt och strukturerat i våra system.
Rapportera till Country Manager och bidra med förbättringsförslag.
Arbeta aktivt mot uppsatta mål tillsammans med Country manager.
Målet med rollen
Utveckla din förmåga att kombinera service med försäljning och samla in relevant feedback som stärker våra kundrelationer och resultat.
Vi tror att du
Vara bekväm med att ringa nya kunder utifrån listor
Tidigare erfarenhet av försäljning via telefon
Har tidigare erfarenhet av att arbeta med norska kunder
Har bott eller arbetat i Norge
Är en kommunikativ och förtroendeingivande person med säljdriv.
Är van att arbeta mot mål och motiveras av att se resultat.
Noggrann i ditt arbete och trivs med att dokumentera och följa rutiner.
Tidigare erfarenhet av telefonförsäljning, kundservice med säljinslag eller B2C/B2B-sälj är meriterande – men vi lägger lika stor vikt vid din inställning, energi och vilja att utvecklas.
Vi erbjuder en internationell arbetsplats med kollegor från flera Europeska länder. Vi har kontor i Göteborg och Norrtälje, det finns även möjlighet att utgå från Stockholm.
SkyTech är en koncern i tillväxt med produktioner i Tyskland, Sverige och USA.
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