Director - Client Onboarding Team

2 weeks ago

Stockholm, Stockholm, Sweden NASDAQ Full time 80,000 - 120,000 per year

The Role

We're looking for a Director of Client Onboarding Team to join us. Reporting to AVP of Product Management. In this role, you'll help shape how we build relationships with Clients by the onboarding strategies and lead the onboarding team.

You'll fit right in if you're collaborative, love working across teams and time zones, and get energy from tackling challenges that make an impact on a global scale.

What You'll Do

Strategic Leadership & Team Management:

  • Lead, develop, and scale our client onboarding team to support our customers.
  • Develop onboarding strategies that align with company objectives, like fueling client success.
  • Build and maintain strategic relationships with key internal and external stakeholders
  • Drive process optimization and operational excellence across all onboarding activities

What You'll Bring

Strengths You'll Need:

  • Exceptional presentation and verbal communication with ability to explain technical concepts.
  • Strong approach to training and knowledge transfer of our products
  • Proven ability to engage and collaborate with customers and internal team members
  • Experience with project management methodologies (Agile, Scrum preferred)
  • Degree in Computer Science, Information Technology, or related technical discipline
  • Proven years of experience in financial technology
  • Demonstrated success in managing and developing teams
  • Experience in client-facing roles with external stakeholder management

This position will be located in Stockholm and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Benefits & Rewards

We offer a competitive, well-rounded rewards package that supports you and your family - inside and outside work.

Actual pay depends on your skills, experience, education, and location. In addition to base pay, we offer short-term incentives (bonus or commission) and long-term incentives (equity), where applicable, as well as the following benefits:

What We Offer

  • Competitive base salary
  • Annual bonus
  • Annual equity grant
  • Employee Stock Purchase Plan offering discounted company shares
  • Pension plan
  • 32 paid vacation days
  • 6 additional days off per year
  • Extra vacation time based on tenure
  • Work from (almost) anywhere – up to 20 days/year
  • Paid time off to volunteer
  • Health insurance
  • Sports club membership reimbursement
  • 24/7 mental health support for you and your family
  • Global mentoring program
  • Unlimited access to e-learning platforms
  • Hybrid work setup
  • Modern and comfortable work environment with fresh fruit, snacks, and weekly fika breaks

Learn more on our

Nasdaq Benefits & Rewards Career Page

.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

  • Director - Client Onboarding Team

    2 weeks ago

    Stockholm, Stockholm, Sweden Nasdaq Full time 80,000 - 150,000 per year

    The RoleWe're looking for a Director of Client Onboarding Team to join us. Reporting to AVP of Product Management. In this role, you'll help shape how we build relationships with Clients by the onboarding strategies and lead the onboarding team.You'll fit right in if you're collaborative, love working across teams and time zones, and get energy from tackling...

  • Client Director

    2 weeks ago

    Stockholm, Stockholm, Sweden UM Nordic Sweden Full time 850,000 - 1,350,000 per year

    Nu söker vi Dig som har mångårig erfarenhet som Client Director och vill bli en del av UM i Stockholm. Att vara Client Director hos oss är en spännande och utvecklande roll där du är huvudansvarig för dina kunder. Du agerar strategisk rådgivare, leder dina kundteam och säkrar att ni tillsammans driver kundnöjdhet och lönsamhet, såväl för UM...

  • Client Director

    2 weeks ago

    Stockholm, Stockholm, Sweden Holy Comms Full time

    Urval sker löpande StockholmArbetsuppgifterOM HOLY COMMSHoly Comms är en snabbväxande kommunikationsbyrå i Stockholm. Vi definierar oss som en Marketing as a Service-byrå (MaaS) och lägger stor vikt vid att skapa flexibla, skräddarsydda och abonnemangsbaserade lösningar för våra kunder. Vi jobbar bland annat med aktörer som Greenpeace, Cervera,...

  • Client Director

    20 hours ago

    Stockholm, Stockholm, Sweden Holy Comms Full time

    Urval sker löpande StockholmArbetsuppgifterOM HOLY COMMSHoly Comms är en snabbväxande kommunikationsbyrå i Stockholm. Vi definierar oss som en Marketing as a Service-byrå (MaaS) och lägger stor vikt vid att skapa flexibla, skräddarsydda och abonnemangsbaserade lösningar för våra kunder. Vi jobbar bland annat med aktörer som Greenpeace, Cervera,...

  • Google Ads Onboarding

    1 week ago

    Stockholm, Stockholm, Sweden FH Collective Academy Full time

    Barcelona, Spain | International Project | Full-Time You will onboard new clients into the Google Ads ecosystem, guide them through account setup, and support their early growth through strategic consultation and structured outreach. What You Will Own 1. Client Onboarding & Account Setup Introduce new customers to the Google Ads environment. Support them...

  • Assistant Director

    2 days ago

    Stockholm, Stockholm, Sweden Alvarez & Marsal Full time

    Assistant Director / DirectorTransaction Advisory GroupAlvarez & MarsalStockholm (Nordic Region)About Alvarez & MarsalAlvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching...

  • Senior Director

    2 days ago

    Stockholm, Stockholm, Sweden Alvarez & Marsal Full time

    Senior DirectorTransaction Advisory GroupAlvarez & MarsalStockholm (Nordic Region)About Alvarez & MarsalAlvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their...

  • Client Partner, Nordics

    2 weeks ago

    Stockholm, Stockholm, Sweden Snap Inc. Full time

    Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat, a visual messaging app that...

  • Sales Director

    2 weeks ago

    Stockholm, Stockholm, Sweden Infosys Full time

    Role – Telco OEM (HiTech) Business Development DirectorTechnology – Sales, farming and Client Relationship Management (70% hunting)Location – Sweden (Stockholm)Compensation – Competitive (including bonus) If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity...

  • Sales Director

    1 week ago

    Stockholm, Stockholm, Sweden Infosys Full time

    Role – Telco OEM (HiTech) Business Development DirectorTechnology – Sales, farming and Client Relationship Management (70% hunting)Location – Sweden (Stockholm)Compensation – Competitive (including bonus)If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is...