Operations Engineer

24 hours ago

Uppsala, Uppsala, Sweden GlobalConnect Full time 60,000 - 120,000 per year

Are you motivated by infrastructure and networks? If so, we have an exciting opportunity waiting for you GlobalConnect gives you the chance to engage in maintaining the quality of critical societal infrastructure.
About The Role
GlobalConnect is seeking a new specialist for our NOC (Network Operations Center), responsible for monitoring, diagnosing issues, and operating GlobalConnect's core networks across multiple countries, 24/7, 365 days a year.

Your main tasks will include monitoring infrastructure, service platforms, and services across various areas, such as IP, MPLS, WDM, and more. You will be a key team member in delivering high-quality customer experiences through professional communication with internal and external clients, field resources, and partners. This involves providing support and prompt updates during ongoing incidents and troubleshooting. Additionally, you will play a crucial role in coordinating escalations to specialized teams.

You will work with equipment from leading vendors like Huawei, Nokia, Cisco, Juniper, Alcatel, and Extreme. Certifications or extensive experience working with these vendors will be beneficial for the role.

The position involves rotating shift work throughout the year.

Responsibilities

  • Monitor infrastructure, service platforms, and services.
  • Terminal-based troubleshooting and fault resolution on IP, MPLS, WDM, and other technologies within GlobalConnect's network.
  • Continuous improvement through developing and updating Standard Operating Procedures (SOPs) for internal tasks, focusing on quality assurance and new and existing routines.
  • Create first-rate customer experiences through professional handling of external and internal customers, field resources, and partners.
  • Provide high-quality customer support and continuous information to collaborating departments during ongoing incidents and fault resolution.

Professional Qualifications

  • Proficient verbal and written skills in Swedish and English. Finnish is an advantage.
  • Solid networking knowledge. Relevant education is an advantage, but professional experience can compensate for a lack of formal education.
  • Experience in similar operational environments, with tasks related to monitoring and fault resolution in network environments.
  • Knowledge of the ITIL process framework.
  • Results-driven and focused on established processes.
  • Ability to obtain security clearance.

About You
We are looking for someone with a keen curiosity and consistent self-motivation. You thrive on the challenge of solving complex situations and finding innovative solutions. You are organized and have effective collaboration skills, and you enjoy sharing your knowledge with your team. You will often need to handle multiple tasks simultaneously, requiring the ability to remain motivated, even in demanding environments.

Does this sound like something for you? We look forward to your application

About Us
GlobalConnect is one of the leading connectivity providers in Northern Europe. We're 2000 passionate and talented individuals who want to make a difference, turning our customers' visions into reality through connectivity. Our goal is to create the best possible conditions for engaged employees, a place where you can develop and grow, and create unforgettable memories and enjoyable experiences.

We have helped develop and digitize societies across the Nordics for more than two decades. Our purpose is what drives us to continue - turning visions into reality by empowering society with connectivity.

  • Senior Research Engineer

    3 days ago

    Uppsala, Uppsala, Sweden Danaher Corporation Full time 80,000 - 100,000 per year

    Bring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Cytiva, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique...

  • Manufacturing Engineer

    23 hours ago

    Uppsala, Uppsala, Sweden Johnson & Johnson Innovative Medicine Full time 60,000 - 120,000 per year

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Manager Systems Engineering

    1 day ago

    Uppsala, Uppsala, Sweden GE HealthCare Full time 120,000 - 180,000 per year

    Job Description SummaryWe are seeking an experienced and driven Manager Systems Engineering to lead our systems engineering team within the Radiopharmacy segment in Uppsala Sweden.Systems Engineering has design responsibility to deliver customer workflow, feature functionality, product quality, reliability, serviceability, manufacturability, regulatory,...

  • Senior Manufacturing Engineer

    3 days ago

    Uppsala, Uppsala, Sweden Johnson & Johnson Innovative Medicine Full time 80,000 - 120,000 per year

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Cell Test Engineer

    3 days ago

    Uppsala, Uppsala, Sweden Altris AB Full time 60,000 - 120,000 per year

    We are seeking aCell Test Engineerto join our Cell Development team at Altris, where we are pioneering the next generation of Sodium-Ion battery technology. This role is centered on cell-level testing and analysis, and is ideally suited to someone who enjoys working at the interface between early-stage prototype development and scale-up to larger-format...

  • Senior Filling Engineer

    3 days ago

    Uppsala, Uppsala, Sweden SallyQ Full time 650,000 - 850,000 per year

    At Galderma, we inspire our teams with a shared belief in our bold ambition to become the world's leading dermatology company. As we expand operations at our state-of-the-art manufacturing facility in Uppsala, we're looking for driven, visionary leaders to join us.To support this growth, we need skilled leaders who can build high-performing teams of...

  • Site Operations Engineer

    3 days ago

    Uppsala, Uppsala, Sweden emagine Full time 450,000 - 550,000 per year

    Start: ASAPSlut: Plats: On-site i UppsalaUppdragsbeskrivning:Besvara samtal och hantera inkommande ärenden till Siteaccess-avdelningenAssistera intern och extern personal med tillträde till datorhallar och ILA-placeringarHantera tillträdesfrågor och säkerställa korrekt dokumentation av alla ärendenAnsvara för hantering av nyckelskåp för markskåp...

  • Software Engineer Backend

    3 days ago

    Uppsala, Uppsala, Sweden Telia Company Full time 60,000 - 120,000 per year

    We're looking for a Software Engineer Backend to join us at Telia.I'm Jonas Wulff, Head of ACE Product Engineering - Backend & Voice, and I'm searching for someone ready to grow with us. Telia ACE is a trusted, market-leading Contact Center as a Service (CCaaS) platform that enables Telia's B2B customers to deliver outstanding customer service across...

  • Facility Management Director MedTech

    3 days ago

    Uppsala, Uppsala, Sweden Johnson & Johnson Innovative Medicine Full time 1,200,000 - 2,400,000 per year

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Director of Service

    2 weeks ago

    Uppsala, Uppsala, Sweden GE HealthCare Full time 1,200,000 - 3,600,000 per year

    Job Description SummaryAll resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products.This role include all types of maintenance service (preventive and remedial), managing maintenance facilities and field services...