Customer Success Specialist

8 hours ago

Stockholm, Stockholm, Sweden Hailey HR Full time

About Hailey

During the spring of 2020 Hailey HR was founded. We're a SaaS HR-tech start up that want to digitalise, simplify and modernise the HR industry with our HR-system - join us on our journey

About the position

The Customer Success Specialist role is an entry-level position for new HR graduates, with growth opportunities into HR project management. You'll become an expert in our HR system, represent HR departments' needs internally, and help customers get the most out of the platform. Working as a team, we ensure our customers stay happy, engaged, and inspired to grow with us.

Responsibilities:

As a Customer Success Specialist, you'll work closely with our customers, proactively scheduling meetings and being available to support them by:

  • Leading customers through the implementation of our HR system
  • Onboarding and educating customers in using the system
  • Keeping our knowledge base up to date for customers
  • Managing the support chat and assisting with customer inquiries
  • Maintaining relationships while keeping a high level service

What are we looking for?

  • Recently graduated HR student with a post-secondary degree in HR (or equivalent)
  • Experience within HR/equivalent during studies is highly beneficial
  • Professional fluency in Swedish, Finnish & English (speech and writing)

We believe you are:

  • Interested in the HR-tech industry and want to learn everything about Hailey's HR-system
  • Confident and thriving in an educational, structured and leading role
  • Flexible and thrives in a fast-paced environment
  • Proactive self-starter who takes ownership and makes things happen
  • A professional & service minded person who radiates trust

More information:

Scope:
100%

Start:
Whenever you're ready

Location:
Stockholm, Sweden (on site)

We're looking forward to your application

  • Customer Success Specialist – Wellobe

    2 weeks ago

    Stockholm, Stockholm, Sweden Schibsted Full time

    Customer Success Specialist – Wellobe & Vektklubb*Vill du kombinera kommunikation, kundfokus och tech – i en roll som gör skillnad för människors hälsa? Vi söker nu en kommersiellt driven*Customer Success Specialistsom vill vara med och skapa en engagerande, relevant och personlig upplevelse genom hela kundresan, för Schibsteds två ledande...

  • Customer Success Specialist

    2 days ago

    Stockholm, Stockholm, Sweden Elvy Full time

    Vill du vara med och bygga en av Sveriges nästa startup-succéer?Elvy gör för energibranschen vad Spotify gjorde för musiken - ersätter något komplicerat och dyrt med ett enkelt och behovsanpassat abonnemang till ett fast pris. För man ska inte behöva vara ingenjör eller miljonär för att ha ett hållbart hem. Vi installerar solceller, värmepump...

  • Customer Success Specialist

    8 hours ago

    Stockholm, Stockholm, Sweden elbilsvaruhuset Full time

    Positionen:Just nu växer vi för fullt och är på jakt efter ytterligare en toppenmedarbetare att ansluta sig till vårt team.SomCustomer Success Specialisthos har du ensäljdriven och kundnära rolldär du arbetar proaktivt med inkommande kunder och affärsmöjligheter. Ditt fokus ligger på att förstå kundens behov, guida dem till rätt lösning och...

  • Customer Success Specialist

    8 hours ago

    Stockholm, Stockholm, Sweden Elvy Full time

    Vill du vara med och bygga en av Sveriges nästa startup-succéer?Elvy gör för energibranschen vad Spotify gjorde för musiken - ersätter något komplicerat och dyrt med ett enkelt och behovsanpassat abonnemang till ett fast pris. För man ska inte behöva vara ingenjör eller miljonär för att ha ett hållbart hem. Vi installerar solceller, värmepump...

  • Customer Success

    8 hours ago

    Stockholm, Stockholm, Sweden Inte Bara Post Bemanning Full time

    QUICK FACTSExtent: Full-timeWorking hours: Office hoursLocation: Remote, or based at central Stockholm officeStart date: ImmediateType of employment: Special fixed-term employment. You will be employed as a consultant by Inte Bara Post Bemanning and work on assignment with our client.We are now looking for a Danish speaking, Customer Success & Support...

  • Head of Customer Success

    8 hours ago

    Stockholm, Stockholm, Sweden Upsales Full time

    We're looking for a technically minded Head of Customer Success to build and lead how Upsales drives value at scale, through systems, data, and smart automation. This is not a traditional CS role. It's a chance to architect the frameworks, tools, and intelligence that define how our customers learn, grow, and succeed in the age of AI, with satisfied...

  • Customer Success

    8 hours ago

    Stockholm, Stockholm, Sweden Elevenlabs Full time

    About ElevenLabsElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.We launched in January 2023...

  • Head of Customer Success

    8 hours ago

    Stockholm, Stockholm, Sweden Oneflow Full time

    Oneflow is a rapidly growing tech scale-up located in the heart of Stockholm. We have created a platform that automates the entire contract process from start to finish, all in one place. Turning clunky, static contracts into customer-oriented, digital contracts that feel like magic.Who you areYou're a commercially minded Customer Success leader with...

  • Customer Success Manager

    8 hours ago

    Stockholm, Stockholm, Sweden ILT Education Full time

    ILT Education is the leading EdTech company in the Nordics and is also expanding actively. Our products and services have a profound impact on educational institutions, ranging from preschools to adult education. We strongly believe that education should be accessible to all, regardless of background, language, or ability. We empower educators, support...

  • Customer Success Manager

    8 hours ago

    Stockholm, Stockholm, Sweden Alva Full time

    Recruiters, take your expertise beyond hiring The clock ticks fast in a first impression. Whether it's a glance at a CV or a handshake at a networking event, people form opinions in mere moments. These snap judgments—though natural—can shape careers, companies, and lives. The stakes are even higher in hiring, where a misstep can mean the difference...