SW Incident Manager

2 days ago

Södertälje, Stockholm, Sweden Professional Galaxy AB Full time

Professional Galaxy is an IT and technology consulting company that provides highly specialized expertise within IT, software development, SAP, purchasing, electronics and mechanical design. We collaborate with experienced senior experts and deliver strategic value-creating expertise to some of Sweden's most complex and analytically demanding projects. Our focus is always on high quality, professionalism and clear, measurable results.

Are you the right person for the assignment, or do you want to recommend a strong candidate? Do not hesitate to contact us.

Apply today, selection and interviews are ongoing.

We are now looking for a SW Incident Manager for one of our clients.

Assignment Description

As an Incident Manager for critical incidents, you play a central role in coordinating and resolving major software and system issues that affect client's tool. This tool is vital for workshop operations. If the tool is unavailable, work cannot continue, directly impacting both the business and our customers.

In addition to handling ongoing incidents, you also have an important responsibility for proactive work: preventing future disruptions, driving technical improvements, strengthening processes, and ensuring robust and high-performing service delivery. You will collaborate closely with DevOps, development teams, support, and R&D to ensure high availability, stability, and strong user experience

DEMAND PROFILE
· Speaks and writes in English and Swedish
· Incident Manager experience
· Available to work on-call with 24/7 support on a scheduled rotation

MERITORIOUS
· Knowledge about customers electrical system and/or embedded systems in vehicles
· Software development
· Problem Manager, Assignment Leader or similar experience

ÖVRIGT

Start date:

Remote: No, Customer expects that you will be onsite minimum 3 days/ week

Assignment period: 1 year

Location: Södertälje

Application Deadline:

Please apply directly through our system with:

- Your updated CV

- Availability to start the assignment

In the motivation, describe why you are suitable for this assignment - refer to previous consulting assignments, employment, education and personal qualities.

Please note: We do not accept any applications through mail. All applications have to be sent through the portal to be valid.

Offer continuously: Please note that for this role we offer continuously. That means that we sometimes remove the assignments before the deadline. If you are interested, we recommend that you apply immediately.

Working Language English & Swedish

  • Incident Manager

    2 days ago

    Södertälje, Stockholm, Sweden Professional Galaxy AB Full time

    Professional Galaxy is an IT and technology consulting company that provides highly specialized expertise in IT, software development, SAP, purchasing, electronics and mechanical design. We collaborate with experienced senior experts and deliver strategic value-creating expertise to some of Sweden's most complex and analytically demanding projects. Our focus...

  • SW Monitoring Manager

    2 days ago

    Södertälje, Stockholm, Sweden Professional Galaxy AB Full time

    Professional Galaxy is an IT and technology consulting company that provides highly specialized expertise within IT, software development, SAP, purchasing, electronics and mechanical design. We collaborate with experienced senior experts and deliver strategic value-creating expertise to some of Sweden's most complex and analytically demanding projects. Our...

  • Monitoring Manager

    2 days ago

    Södertälje, Stockholm, Sweden Professional Galaxy AB Full time

    Professional Galaxy is an IT and technology consulting company that provides highly specialized expertise in IT, software development, SAP, purchasing, electronics and mechanical design. We collaborate with experienced senior experts and deliver strategic value-creating expertise to some of Sweden's most complex and analytically demanding projects. Our focus...

  • Monitoring Manager

    2 days ago

    Södertälje, Stockholm, Sweden Professional Galaxy AB Full time

    Professional Galaxyis an IT and technology consulting company that provides highly specialized expertise in IT, software development, SAP, purchasing, electronics and mechanical design. We collaborate with experienced senior experts and deliver strategic value-creating expertise to some of Sweden's most complex and analytically demanding projects. Our focus...

  • Erfaren Incident Manager sökes till långsiktigt uppdrag

    4 days ago

    Södertälje, Stockholm, Sweden Sway Sourcing Full time

    Vill du spela en nyckelroll i att säkerställa att kritiska system fungerar som de ska och att verksamheten aldrig står still? Som Incident Manager driver du arbetet när incidenter uppstår, koordinerar rätt kompetenser, kommunicerar tydligt och ser till att både tekniken och processerna ständigt förbättras. Du blir navet mellan DevOps, utveckling,...

  • DevOps Engineer

    1 week ago

    Södertälje, Stockholm, Sweden Digisourced. Full time 80,000 - 120,000 per year

    Assignment description:Our client is looking for an AWS/DevOps engineer to take technical ownership of the SWS platform — next-generation cloud-based workshop system.The role spans platform engineering, DevOps and developer productivity, enabling multiple development teams to deliver features efficiently and securely on top of the SWS foundation.Key...

  • Monitoring Manager Södertälje

    2 days ago

    Södertälje, Stockholm, Sweden Sway Sourcing Sweden AB Full time

    Om uppdragetI rollen som Incident Manager blir du del av ett nyetablerat Incident Management-team som hanterar större mjukvaru- och systemincidenter i ett affärskritiskt verktyg för verkstadsdrift. När systemet ligger nere påverkas verksamheten direkt, så din förmåga att säkerställa tidig upptäckt och snabb, effektiv incidentrespons är central....

  • Monitoring Manager Södertälje

    2 days ago

    Södertälje, Stockholm, Sweden Sway Sourcing Full time

    Om uppdraget I rollen som Incident Manager blir du del av ett nyetablerat Incident Management-team som hanterar större mjukvaru- och systemincidenter i ett affärskritiskt verktyg för verkstadsdrift. När systemet ligger nere påverkas verksamheten direkt, så din förmåga att säkerställa tidig upptäckt och snabb, effektiv incidentrespons är central....

  • Software Developer

    6 days ago

    Södertälje, Stockholm, Sweden Scania Full time 60,000 - 120,000 per year

    Scania's R&D department is transforming to become part of TRATON Group R&D. TRATON is a group of strong brands with a shared mission: transforming transportation together to create the future of sustainable transport solutions. Within TRATON, we include MAN, Scania, Volkswagen Truck & Bus, and International. As part of a global team of industry experts, you...

  • Test Engineer with focus on Vehicle Test

    3 hours ago

    Södertälje, Stockholm, Sweden Scania Full time

    TRATON is a group of strong brands with a shared mission: transforming transportation together to create the future of sustainable transport solutions. Within TRATON, we include MAN, Scania, Volkswagen Truck & Bus, and International. As part of a global team of industry experts, you get to think bigger, experience more, and reach further. Together, we have...