Community Manager
2 days ago
Join our global force of 500+ innovators, blending the latest in tech with the greatest in soundtracking, from our Stockholm HQ to offices in London, New York, Los Angeles, Berlin, Oslo, and Seoul. We're an industry leader with a startup mentality. We take what we do seriously, but we don't take ourselves too seriously. Creating and collaborating to transform the sound of streaming, content, and culture. Come join us—and let the world feel your work.
As a Community Manager you will play a crucial role in the Global Social Media Team. Your role will be to be the official front-line voice of Epidemic Sound across key social platforms, fostering meaningful conversations, and building relationships with our creator audience. This role is a temporary cover, starting in January 2026 and ending in February 2027 with the potential of extension.
This role is essential for maintaining Epidemic Sound's vibrant, human connection with millions of creators and users globally, directly contributing to the company's objective of soundtracking the world. The impact will be tangible, as you'll be responsible for driving and analyzing engagement that informs our overall content strategy and builds brand loyalty. You will be a core member of the Global Social Media Team, collaborating closely with content strategists, the broader Marketing organization, and external creators to ensure our voice is consistent, creative, and engaging.
Your key responsibilities include:
Be the front-line voice of Epidemic Sound across social channels, engaging with users, answering questions, and managing conversations.
Identify content opportunities from social listening, inbound comments, mentions, and creator activity.
Collaborate with external creators for partnerships and content alignment.
Conduct monthly engagement analysis and keep FAQ updated.
Alert the team to potential crises and help craft appropriate communication.
Requirements
Experience in community engagement, social media management, or online customer service.
Proven social media native knowledge, with the ability to identify trends and content opportunities instantly.
Exceptional written communication skills, including the ability to quickly align with the brand tone and maintain flawless grammar in public-facing channels.
A proactive, solution-focused mindset for managing and resolving real-time community challenges across diverse platforms.
Strong collaboration skills for effectively working with internal teams and external content creators.
Equal opportunity employer
We believe that bringing people together from different backgrounds, experiences and perspectives makes for a healthy workplace, a more successful business and a better world. We value diversity and encourage everyone to come and soundtrack the world with us.
Application
Ready to make the world feel your work? Please apply, in English, by clicking the link below.
Welcome to Tune In - our behind-the-scenes video series where we sit down with the brilliant minds shaping the sound and story of Epidemic Sound. In this episode Oscar Höglund, CEO and Co-Founder of Epidemic Sound talks straight to the camera about the emotional side of Epidemic Sound, what the company is trying to achieve and the perfect X that we look for in our people. Thinking about joining us? Tune in - and see if we sound like your kind of vibe.
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