NK Gothenburg Client Advisor

Location:
Gothenburg, SE

Team: Beauty Advisor

Job type: Permanent

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

Byredo is looking for a Client Advisor to our point of sale at NK Gothenburg. The position is a permanent employment, beginning with a 6-month probationary period, with a part-time work rhythm of 20 hours per week (50%).

As a Client Advisor at Byredo, you will play a key role in delivering an exceptional luxury experience, engaging customers through inspiring storytelling and introducing them to our universe of fragrance, beauty, and craftsmanship. You will be a true brand ambassador, guiding clients through our product range and ensuring they leave with more than just a purchase – a memorable experience.

You will be responsible for driving sales, fostering long-term relationships, and actively contributing to the success of the store. Additionally, you will take initiative in creating inspiring in-store experiences, ensuring every client interaction is unique and engaging.

Your main missions include, but are not limited to:

• Welcoming and advising clients, ensuring a personalized and engaging experience.
• Developing long-term relationships to improve client loyalty, leveraging sales tools and brand storytelling.
• Acquiring deep knowledge of every product and the brand itself to act as a true expert.
• Proactively cross-selling to introduce clients to our full product universe across categories.
• Staying ahead of trends and product knowledge to confidently guide customers.
• Taking initiative in creating unique in-store experiences that immerse clients in the Byredo universe.
• Achieving daily sales goals and contributing to the overall store success

At Byredo, we believe in the power of creativity and craftsmanship to create timeless products that are both meaningful and inspirational. We approach our work with an openness to learn from each other and embracing individuality and diversity. Our goal is to build connections that are rooted in genuine experiences, and we are looking for someone who aligns with this vision and values

You thrive in an environment where Service Excellence is central, and where your ability to offer personalized, tailored experiences through your deep product knowledge helps create moments that go beyond a simple sale. You are self-motivated, adaptable, and proactive, ready to take ownership of every client interaction, and eager to contribute to the growth of the store while being part of a high-performing team.

Other desired qualifications and soft skills:

• Excellent verbal and written communication skills.
• Strong ability to connect with clients through storytelling and product knowledge.
• Confident in cross-selling and creating personalized recommendations.
• A proactive mindset with a passion for creating engaging in-store experiences.
• Flexible, yet punctual and reliable.
• Proficient in Microsoft Office, especially Excel.
• Fluent in Swedish & English (additional languages are a plus).
• Experience within makeup is considered meritorious.

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Job Req ID: 29663