UX Designer

Empowering merchants, enabling seamless shopping.

At Walley, we build payment solutions that make shopping experiences smooth and secure for millions of customers every year. As we continue to grow, we're expanding our design team and are now looking for a UX Designer who will help our product teams solve real customer problems and shape the next generation of purchase and post-purchase experiences.

About the Role

As a UX Designer at Walley, you will play a key role in driving user-centric discoveries, shaping product experiences across multiple customer journeys, and supporting our autonomous product teams with research, insights, and design solutions.

You will join a collaborative, curious, and data-driven design function that works closely with product managers and developers to deliver high-quality, scalable, and consistent experiences across our ecosystem, from checkout flows to MyWalley, one of the Nordics' most used fintech apps.

This is a role for someone who thrives in complexity, enjoys solving hard problems, and can balance research, ideation, design, and facilitation in a fast-moving environment.

What You Will Do

• Drive and conduct user research, with a strong emphasis on quantitative insights (qualitative experience is a plus)
• Turn user, technical, and business needs identified through your research into clear problem definitions and actionable design decisions
• Design user journeys, flows, and prototypes for complex, high-transaction environments
• Apply and evolve our Design System, including usage, contribution, governance, component reviews, and design token management
• Collaborate closely with developers and stakeholders to iterate quickly and effectively
• Visualize complex data and concepts in clear, intuitive ways
• Facilitate workshops and design activities with cross-functional teams
• Present insights, concepts, and solutions to teams and decision-makers
• Contribute to building scalable UX practices across multiple products and domains

What We Are Looking For

You're a communicative and curious designer who loves digging into complex problems and turning them into impactful experiences. You enjoy having many things in motion, you're quick on your feet, and you bring both confidence and humility to your craft.

We think you'll succeed here if you:

• Have significant experience working with user research, especially quantitative methods
• Feel comfortable juggling multiple initiatives and maintaining structure in a dynamic environment
• Are truly data-driven, customer-driven, and design-driven
• Thrive on problem-solving, you're the kind of person who wakes up thinking about user journeys
• Have strong communication and presentation skills
• Can contribute to or help shape UX as an organizational capability
• Are experienced with applying a Design System across several products
• Understand how to iterate effectively with stakeholders and developers
• Bring confidence, clarity, and presence in discussions and workshops

Bonus if you have:

• Experience establishing or scaling UX practices in a growing organization
• Experience with design tokens (setup, usage, deployment)
• Have basic knowledge of CSS or frontend concepts

Walley is a tech-driven, autonomous part of Norion Bank (formerly Collector Bank). Since 2005, we've helped merchants across the Nordics grow through smarter, more flexible payment solutions. At Walley, quality, impact, and collaboration are key — and every line of code you write will contribute to creating seamless shopping experiences for millions.

Ready to shape the future of e-commerce?

Join us at Walley — where great technology meets real-world impact.

ABOUT WALLEY

Walley is one of the largest payment providers in the Nordics with more than 6 million active end customers over the past year. We're a tech-driven, autonomous part of the Norion Bank group and have been working with payment solutions and digital purchase journeys since 2005. Walley's product organization is divided into seven autonomous product teams. Team MyWalley takes over the customer journey after a purchase is made. We're responsible for MyWalley & App, one of the most downloaded fintech apps in the Nordics. The product you'll help build is used by millions of customers

NORION BANK'S OFFER TO YOU

At Norion Bank, we believe that every individual's growth and development should be highly valued. This means a strong focus on self-leadership and continuous competence development. A sense of community, innovation, and modern ways of working are key characteristics of Norion Bank Group. In short, we offer an organization with short decision-making paths, great openness, and plenty of energy. Our core values - Professionalism, Commitment, and Care - permeate everything we do. As part of our team, you will contribute to and be shaped by our strong company culture. We offer you an exciting workplace with excellent opportunities for growth, continuous learning, and shared activities both inside and outside the workplace.

BIAS-FREE RECRUITMENT

We want our recruitment process to be fair and inclusive. Therefore, we kindly ask you not to attach a photo or include any information that is not relevant to the position. A personal letter is not required.

INTERESTED?

Great We review applications and conduct interviews on an ongoing basis, so don't wait - apply today Have any questions? You're very welcome to get in touch with us For questions about the team or the role, please contact Elsa Karlsson