Sr Revenue Operations Analyst

ABOUT SINCH

Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation

DESCRIPTION

EMEA Revenue Operations team in Sinch is looking for an experienced Data Analyst to join our dynamic team. This role will require a strong foundation in Salesforce, Excel, Tableau, Power BI as well as other advanced reporting tools, coupled with prior management consulting experience to drive data-driven insights, stakeholder engagement, and strategic decision-making across the EMEA region. The successful candidate will play a pivotal role in transforming data into actionable intelligence to support business growth and efficiency for the region.

In this role you'll make a significant impact by driving the activities in the following areas:

Data Analysis & Reporting

• Extract, clean, and analyze large datasets from Salesforce, Excel, Tableau and other platforms.
• Develop interactive dashboards and visualizations in Excel, Tableau and Salesforce.
• Deliver regular and ad-hoc reports to senior management and business stakeholders.

Business Insights & Strategy

• Translate complex data findings into clear business recommendations.
• Identify trends, opportunities, and risks to support regional business objectives.
• Partner with cross-functional teams to optimize processes and improve performance.

Stakeholder Engagement & Consulting

• Act as a trusted advisor to stakeholders across the EMEA region.
• Leverage consulting experience to manage expectations, challenge assumptions, and align on data-driven decisions.
• Gather and translate business requirements into actionable data needs, collaborating closely with data engineering teams to design models and enable effective reporting and BI solutions.

Data Governance & Best Practices

• Ensure data accuracy, consistency, and compliance with company standards.
• Promote data-driven decision-making across the organization.
• Drive adoption of dashboards and reporting tools within business teams.

Key Tasks and Responsibilities:

• Maintain and optimize Tableau, Excel, Salesforce reports and dashboards for business needs.
• Design and automate Excel-based models for recurring analysis.
• Build advanced Tableau, Salesforce dashboards to support leadership decision-making.
• Provide performance metrics, KPIs, and business health reporting for EMEA.
• Partner with Sales, Finance, Marketing, Product and Operations teams on cross-regional projects.
• Support strategic initiatives by providing scenario modeling and forecasting.
• Deliver clear documentation and training for stakeholders using analytics tools.

REQUIREMENTS

Professional Experience

• 5-7 years in data analysis, business intelligence, or analytics consulting.
• Minimum of 2 years in management consulting or a similar advisory role.
• Strong focus on accuracy, detail, and precision.

Technical Skills

• Advanced Salesforce reporting and data extraction.
• Proficiency in Excel (advanced formulas, pivot tables; macros preferred).
• Expertise in Tableau, Looker, and other visualization tools.
• Nice-to-have: experience with data warehouses (Snowflake) and data build tools (DBT).
• Ability to interpret complex datasets and transform them into actionable insights.

Stakeholder & Communication Skills

• Proven ability to influence, collaborate, and communicate effectively with senior stakeholders.
• Skilled at presenting data in a clear and compelling way.

Education & Languages

• Degree in Business, Economics, Data Analytics, or related field.
• English fluency required; additional EMEA languages are an advantage.

Our corporate language is English,
please submit your application in English
.

At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation outside the EU at this time. Applicants must:

• Hold Swedish or EU/EEA citizenship.
• Have a valid Swedish work permit.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: No matter who you are, we hope you find an exciting path forward - hopefully with us