SE_Technical Support Engineer_Senior

TG_B

Product Specialist Electronics
You feel you made a difference every day you go home from work. You add hands-on value in truck drivers and truck owners life. You play an active part in safeguarding that millions of truck deliveries safely reach their destinations. this is daily life at Technical Service. Imagine using your expertise to support end customers? If you seek to make a difference on a global scale, working with problems solving and technologies in the sharpest collaborative of teams, then we could be a perfect match.

This is us We are looking for a Product Specialist to join our team within Technical Service (TS). We have the responsibility to deliver and coordinate technical support for Volvo HD ICE and BEV trucks towards market companies and importers and are the link between the market and design departments at Volvo Group Trucks Technology. We contribute to the Product Development process with our field and aftermarket expertise.
What you will do As Product Specialist Chassis, you will be responsible for resolving all kinds of hardware and software related problems that might occur in customer trucks. To quickly develop creative containment actions, temporarily resolving customer issues, is also one of your main deliveries. You work independently with a large personal responsibility, supported by your team when needed. You will also act as the key person representing the market/end-customer in projects where quality issues are addressed. Technical Service is the link between design departments and the market. The work is carried out both at the office in Gothenburg where you remotely work with analyzes and support systems, but occasionally visiting our customers all around the world to investigate and resolve problems is an important and rewarding part of the job.
This is what we offer You will be part of a great team of social, innovative, and passionate colleagues with a warm sense of humor, focusing on the common goal of keeping our customer on the road. We learn new things every day and we discuss and share our findings with each other. We are reputed nice guys and gals. As Product Specialist at Technical Service, you get a unique opportunity to rapidly complement your current expertise with a deep understanding of real-life customer usage
- and develop an extensive market knowledge and global network. We know that this will benefit you in whatever future direction you choose to go.
This is you

• A minimum 5 years of experience within Volvo GTT or Volvo Trucks

• You have broad and deep experience from ESW function development, application or verification, Diagnostic Engineering or System Design at AMT or E&E design department or similar.

• Areas were knowledge within all, or some of them is needed.

o T1 / T2 / TEA2 / TEA2+ / T3

o Safety systems.

o Body Building systems.

o Tachograf system.

o SEM.

o Camera systems.

o Instrument Cluster.

• Volvo used systems like: KOLA, Impact, VDA, SW Configurator, Tech tool, CANalyzer and more…

• Driver licence C/CE

• You have a technical university degree, or equivalent experience.

• High analytical ability and passion for problem solving, paired with creative and network building abilities, ensures that you succeed in this role.
If you have the knowledge it takes and drive to help customers by solving problems. You might be the perfect fit.

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