Current jobs related to Customer Care Coordinator - Stockholm, Stockholm - Karo Healthcare
-
Customer Care Agent
5 days ago
Stockholm, Stockholm, Sweden Simployer Sverige Full time 400,000 - 800,000 per yearCustomer Care AgentApplication Deadline:Nov. 17, 2025Location:StockholmJoin Our Team as a Customer Care Agent at SimployerAt Simployer, we are dedicated to simplifying work-life for our clients by delivering innovative solutions that enhance their everyday business operations. We are currently seeking a dynamic and experienced Customer Care Agents to join...
-
Customer Care Manager
5 days ago
Stockholm, Stockholm, Sweden TCL Electronics Europe Full time €40,000 - €60,000 per yearThe European Customer Service Department is consolidating its team to support strong business growth.TitleCustomer Care Manager, NordicsReportingReports to General Manager of TCL Nordics AB, and head of CCMLocationStockholm, SwedenContract TypeIndefinite with 6 months trial periodStart DateASAPGeographical ScopeNordic countries: Denmark, Finland, Iceland,...
-
Customer Care Agent
5 days ago
Stockholm, Stockholm, Sweden Simployer Full time 550,000 - 750,000 per yearJoin Our Team as a Customer Care Agent at SimployerAt Simployer, we are dedicated to simplifying work-life for our clients by delivering innovative solutions that enhance their everyday business operations. We are currently seeking a dynamic and experienced Customer Care Agents to join our team and help us drive our mission forward.What We OfferCollaborative...
-
Customer Care Agent
5 days ago
Stockholm, Stockholm, Sweden Simployer AS Full time 350,000 - 550,000 per yearJoin Our Team as a Customer Care Agent at SimployerAt Simployer, we are dedicated to simplifying work-life for our clients by delivering innovative solutions that enhance their everyday business operations. We are currently seeking a dynamic and experienced Customer Care Agents to join our team and help us drive our mission forward.What We OfferCollaborative...
-
Logistics & Customs Coordinator
5 days ago
Stockholm, Stockholm, Sweden MultiMind Bemanning AB Full time 550,000 - 850,000 per yearWe are currently looking for a Logistics & Customs Coordinator for an exciting opportunity with our client Samsung This is a consultancy assignment starting as soon as possible.About Company:Help Us Create What Can´t Be DoneEverything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best...
-
Customer Care Professional
5 days ago
Stockholm, Stockholm, Sweden American Express Full time 250,000 - 400,000 per yearAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...
-
Customer Care Professional
5 days ago
Stockholm, Stockholm, Sweden American Express Full time 250,000 - 400,000 per yearAt American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills,...
-
Multilingual Customer Care Representative
5 days ago
Stockholm, Stockholm, Sweden Qwello Full time 250,000 - 400,000 per yearOur mission at Qwello is to revolutionize the charging industry, we are committed to turning the world from combustion to electric. We design, build, and operate charging infrastructure for the public space. We excel in simplicity, user focus, and engineering excellence. We value diversity of thought, background, and approaches and foster a culture of...
-
Multilingual Customer Care Representative
5 days ago
Stockholm, Stockholm, Sweden Qwello Full time 450,000 - 550,000 per yearOur mission at Qwello is to revolutionize the charging industry, we are committed to turning the world from combustion to electric. We design, build, and operate charging infrastructure for the public space. We excel in simplicity, user focus, and engineering excellence. We value diversity of thought, background, and approaches and foster a culture of...
-
Multilingual Customer Care Representative
5 days ago
Stockholm, Stockholm, Sweden Qwello Full time 250,000 - 400,000 per yearOur mission at Qwello is to revolutionize the charging industry, we are committed to turning the world from combustion to electric. We design, build, and operate charging infrastructure for the public space. We excel in simplicity, user focus, and engineering excellence. We value diversity of thought, background, and approaches and foster a culture of...
Customer Care Coordinator
2 weeks ago
Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.
Join us at Karo Healthcare on our exciting journey. We're currently looking for a Customer Care Coordinator for our office in Stockholm.
What's in it for you?Be at the heart of our customer operations, in a hands-on role with real impact.
You'll join an agile, international company in growth mode—where your work shapes the daily experience of our customers and retail partners across the Nordics. Expect collaboration across borders, exposure to multiple business functions, and the chance to grow your career in a fast-paced, purpose-driven environment.
- Be the go-to contact for our pharmacy and retail customers in the Nordics—resolving order-related questions and ensuring timely communication.
- Monitor orders and coordinate with internal teams to ensure smooth, on-time deliveries.
- Send order confirmations and manage inquiries with precision and speed.
- Proactively communicate stock availability, delivery delays, and provide solutions.
- Work closely with supply chain, logistics, and commercial teams to remove roadblocks and boost customer satisfaction.
- Handle complex inquiries and escalations with a structured, customer-first approach.
- Log and follow up on customer cases, supporting ongoing improvement efforts.
- Support customer-specific processes including campaigns, promotional deliveries, and tailored reporting.
- Share customer insights internally to help improve product availability and service levels.
Requirements
- 2–3 years of experience in customer service, order management, or supply chain—ideally from a fast-moving, product-driven environment.
- Comfortable navigating ERP systems (IFS, SAP, Navision, or similar).
- Fluent in both English and Swedish.
- Confident using Excel and Outlook as daily tools.
- Previous experience in FMCG, healthcare, or pharma is a strong plus.
- You're structured, solutions-focused, and enjoy working with multiple stakeholders to deliver results.
- Opportunity to create, grow, and encourage
- Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
- Flexible schedule, hybrid model with the primary work place in the office, and life-work balance
- Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
- Very positive work environment in a dynamic, international, and motivated team
- Start-up spirit while being a part of the large international organization with strong values
Karo Healthcare has a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.
