IT Support Technician

Odevo is a group of exciting brands with a shared vision of challenging status quo in the property management industry. We are committed to revolutionizing the industry with innovative software solutions that make managing properties easier, more efficient, and more effective. Our rapidly growing product and engineering organization now includes around 200 highly skilled professionals.

Our cloud-based platform is unique, and in a brief time, we have proven ourselves as a leading and innovative player on the market. Our product development department acts as a SaaS supplier to all the companies in the Odevo group and several other players in the industry. Together, we will continue to challenge and change this industry. To continue our ambitious growth journey, we seek more great people to join us to build market-leading property management software products. Are you one of them?

Join Our Team as an IT Support Technician at Odevo

We are looking for an IT Support Technician to join our Stockholm office, a key position as we expand our support team. This role is ideal for someone passionate about technology, problem-solving, and delivering top-notch service. This is your opportunity to make a real impact in a dynamic, forward-thinking company, where your skills and eagerness to grow will be valued and nurtured.

This role and team supports all three Odevo companies in Sweden, offering wide exposure, diverse tasks, and meaningful challenges. As we value in-person collaboration, the role is fully office-based, with the opportunity to work from all three of our offices in central Stockholm.

What You'll Do

As an IT Support Technician at Odevo, your primary responsibility is to provide seamless technical support for our internal teams. Your key tasks include:

• Delivering efficient technical support to end-users, troubleshooting hardware, software, and network issues.
• Managing and prioritizing support tickets, ensuring thorough documentation and timely resolution.
• Offering both desk-side and remote assistance, ensuring a positive user experience.
• Configuring, installing, and maintaining hardware and software systems, while supporting new starters and leavers.
• Collaborating with the IT team, optimizing processes and ensuring compliance with security protocols.

Who You Are

You're service-oriented, proactive, and thrive in a team setting. You have the ability to question existing processes and contribute to improvements. We're looking for someone who's excited to grow. Whether you're more experienced or a junior with a hunger to learn, you'll have the opportunity to shape your role and develop new skills. You have strong communication skills in both Swedish and English.

Experience:

• A background in a helpdesk or IT service management role.
• Ideally, one to three years of experience in a similar role.
• Experience in IT support, specifically with a focus on Windows platforms.
• Familiarity with Mac environments is a bonus.

Why Join Odevo?
We believe in personal and professional growth, offering you the chance to expand your skills and support multiple companies within our growing group. You'll be part of a dynamic, collaborative team that values both success and having fun together.

Location
This is a full-time, 100% office-based role at our Stockholm office.

What we offer

• Professional growth - to work with the most talented developers in the industry.
• Modern technology - we invest in the latest technologies and tools and encourage our team members to share their ideas and take ownership of their work.
• Innovation - to work on exciting projects that push the boundaries of our industry and make a real impact.
• Commitment to quality - a dynamic and forward-thinking company that values profitable and long-term product development.

Excited?
If you are excited about being part of a successful team, apply for this position

Why we formed Odevo
About Odevo
Our Software
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