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Business Process Optimization Lead

3 weeks ago

Stockholm, Stockholm, Sweden grasp-ai Full time

Drive Client Value with AI-Driven Workflow Optimization

The financial advisory industry is facing a paradigm shift. Manual and repetitive tasks are no longer sustainable, and AI-powered solutions are emerging as the answer. Grasp-AI's cutting-edge platform automates complex workflows, enabling professionals to focus on high-value tasks.

We're seeking a seasoned Customer Success Manager to drive client adoption and satisfaction. This role involves proactive engagement, feedback, and strategic collaboration to inform product development.

Key Responsibilities:

  • Proactively engage with clients to understand their needs and preferences.
  • Promote the benefits of AI-driven workflow automation.
  • Cultivate strong relationships with internal stakeholders to address client needs.

Requirements:

  • 2+ years of experience in the financial industry or related field.
  • Exceptional communication skills for effective client interactions.
  • A positive attitude with a willingness to improve client outcomes.
  • Ability to work collaboratively with commercial and product development teams.

What We Offer:

  • A unique opportunity to join a pioneering startup at the forefront of AI innovation.
  • A chance to develop professionally and personally in a fast-paced environment.
  • Lots of responsibility from day one, with opportunities for growth.
  • A competitive compensation package, including stock options.