Service Delivery Excellence Lead

1 day ago


Stockholm, Stockholm, Sweden VusionGroup Full time
About Us

We innovate to help communities thrive. As an international presence in 19 countries, we offer a globally distributed team environment.

Our mission is to reinvent modern commerce by developing IoT and data technologies for commerce.

Job Responsibilities

The ideal candidate will have significant experience in a similar role, with the ability to understand customer needs and build trust-based relationships.

You will be responsible for:

  • Collaborating with internal teams and retail sector clients to manage services around our IoT & SaaS solutions.
  • Ensuring services meet contractual requirements in terms of support, maintenance, and asset management.
  • Working with support teams, client project managers, and stakeholders to ensure quality service and meet service contract commitments.

A strong emphasis is placed on teamwork, intellectual curiosity, commitment, and collaboration.



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