Help Desk Professional

2 days ago

Älmhults Kommun, Sweden IKEA of Sweden Full time
Job Overview

The IT Support Specialist role is a key position within our organization, requiring strong technical expertise and excellent communication skills. The successful candidate will be responsible for providing expert IT support to our end-users and collaborating with our team to drive business success.

Key Accountabilities
  • Deliver high-quality IT support services to end-users
  • Develop and maintain strong relationships with stakeholders
  • Identify opportunities for process improvements and propose solutions
  • Stay up-to-date with industry trends and emerging technologies
Requirements
  1. Bachelor's degree in Computer Science, Information Technology, or related field
  2. At least 2 years of experience in IT support or help desk environment
  3. Strong understanding of Windows operating systems, network protocols, and hardware components
  4. Excellent verbal and written communication skills
  5. Ability to work in a fast-paced environment and prioritize tasks effectively

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