Development Manager

7 days ago


Stockholm, Stockholm, Sweden Kvinna till Kvinna Foundation Full time

Kvinna till Kvinna Foundation is seeking a highly experienced Fundraising Manager to drive successful fundraising initiatives and foster long-term donor relationships. As a key member of our Communication and Fundraising unit, you will be responsible for managing the CRM system, overseeing telemarketing efforts, and providing exceptional service to donors.

About the Job

The ideal candidate will possess relevant higher education in marketing, communication, sales, fundraising, or a related field, as well as at least 3 years of experience in CRM systems and fundraising. Proven expertise in CRM platforms (Salesforce or similar) and marketing tools like Marketing Cloud is essential.

You will be responsible for leading the planning and execution of donor acknowledgment and onboarding processes, overseeing the operational management and development of the CRM system, and managing the functionality and improvement of the Marketing Cloud platform. Additionally, this role will involve driving telemarketing efforts to upgrade monthly donors and convert one-time donors into monthly supporters.

Key Responsibilities
  • Manage the CRM system to optimize results.
  • Lead telemarketing efforts to enhance donor engagement.
  • Develop and implement effective donor acknowledgment and onboarding processes.
  • Provide exceptional service and support to donors.
Requirements

To succeed in this role, you must be a proactive, self-motivated, and results-oriented individual with strong analytical skills and excellent written and verbal communication skills in Swedish. A strong collaborator with a team-first mindset, you will be able to manage multiple tasks simultaneously and prioritize your workload effectively.


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