Field Service Specialist for Medical Devices

2 days ago


Solna Municipality, Sweden TN Sweden Full time

Job Overview

We are seeking a dedicated and skilled Technical Service Specialist to join our team. In this role, you will be responsible for performing field service, planned maintenance activities, hardware and software upgrades, and providing first-line support. You will also assist with installations and deinstallations, ensuring our customers receive top-notch service.

The position is field based, and work is performed at our customer sites, mainly hospital laboratories. The main area of work is the central part of Sweden and Stockholm, with frequent traveling across the whole of Sweden and the Nordics expected.

The role requires you to be self-driven and dedicated to keeping instruments running and customers satisfied.

Key Responsibilities:

  • Ensure seamless installation, commissioning, and troubleshooting of medical equipment.
  • Provide prompt and professional technical support to customers via phone, email or on-site visits.
  • Perform routine maintenance tasks such as cleaning, lubricating, and replacing parts to ensure optimal equipment performance.
  • Collaborate with internal teams to resolve complex technical issues and identify areas for improvement.
  • Conduct thorough site audits and provide recommendations for process improvements.

Qualifications:

  • Bachelor's degree in Engineering, Biomedical Engineering, or related field required.
  • Proven experience in medical device maintenance, repair, and training.
  • Excellent analytical and problem-solving skills, with ability to work independently.
  • Strong communication and interpersonal skills, with ability to interact with customers and internal stakeholders effectively.
  • Ability to travel extensively throughout Sweden and Nordic region as required.


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