Digital Solutions Engineer

19 hours ago


Västerås, Västmanland, Sweden ABB Schweiz AG Full time

At ABB, we address global challenges by empowering everyone to create sustainable solutions.

About Us

We value people from different backgrounds and strive for diversity, inclusion, and equal opportunities. Our core values are care, courage, curiosity, and collaboration.

This role is part of our global team that works with cutting-edge process automation products within the Energy, Process, and Marine industries.

Your Role and Responsibilities

You will work with digitalizing customers' automation solutions using ABB's digital offerings. This involves building an understanding of ABB's Digital Infrastructure and analyzing user problem descriptions.

  • Assist customers in adopting digital automation solutions.
  • Become proficient in ABB's Digital Infrastructure.
  • Analyze user issues, review log files, perform remote diagnostics, and reproduce problems in a lab environment.
  • Collaborate with R&D organizations, front-end teams, and end customers.
  • Work with software development teams to incorporate supportability requirements.
  • Participate in field activities to diagnose and resolve complex issues or conduct system health checks.
  • Stay updated on digital products and third-party technologies.
Qualifications
  • Background in process automation, servicing, maintaining, or commissioning systems, or a related degree.
  • Familiarity with ABB PA PCP products and third-party technologies like Red Hat OpenShift, Kubernetes, and virtualization.
  • High level of self-motivation and a desire to learn new technologies.
  • Demonstrated sense of ownership and responsibility, working both independently and in a team.
  • Proficiency in Swedish and English.
  • Open to domestic and international travel when required.


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