Customer Service Representative

22 hours ago


Gothenburg, Västra Götaland, Sweden Perido AB Full time

At Perido AB, we're looking for a talented Consumer Relations Agent to join our team. As a key representative of our client, you'll play a central role in delivering exceptional customer experiences and building long-lasting relationships.

In this dynamic role, you'll be responsible for communicating with customers via phone, chat, and email, addressing their inquiries, and providing personalized solutions. Your excellent communication skills, adaptability, and problem-solving abilities will enable you to thrive in a fast-paced environment.

We value employee development and offer opportunities for growth through coaching, assessments, and in-depth knowledge of products and services. As a specialist, you'll have a solid understanding of policies, processes, and systems to provide accurate and relevant responses.

To succeed in this role, you'll need to possess a flexible mindset, a proactive attitude, and strong collaboration skills. You'll work closely with your team and coordinate with other departments to find the best solutions for customers.

Key Responsibilities:
  • Communicate with customers via various channels
  • Address customer inquiries and provide personalized solutions
  • Develop and maintain a deep understanding of products and services
  • Collaborate with internal teams to deliver exceptional customer experiences
Requirements:
  • Fluent in Swedish and English
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and adaptability skills

If you're passionate about delivering exceptional customer experiences and building strong relationships, we encourage you to apply for this exciting opportunity.



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