Digital Transformation Expert
5 days ago
We're seeking an experienced Digital Transformation Expert to lead key initiatives within the payments landscape for a global retail player. This full-time consulting assignment involves leading complex projects within the payments domain, reporting directly into a senior digital or tech leadership team.
You will ensure the ongoing reliability and compliance of store payment systems across multiple countries, facilitating collaboration across teams and tracking project milestones and dependencies.
About the RoleIn this role, you'll drive cross-functional alignment and coordinate multiple initiatives related to compliance and functional enhancement of payment solutions. You'll analyze previous problem cases to identify recurring challenges and align stakeholders around effective resolutions.
Responsibilities- Lead program efforts to upgrade payment systems in key markets, focusing on compliance and operational reliability.
- Facilitate collaboration across teams and track project milestones and dependencies within the payments domain.
- Coordinate multiple initiatives related to compliance and functional enhancement of payment solutions.
- Analyze previous problem cases to identify recurring challenges and align stakeholders around effective resolutions.
- Drive continuous improvement by tracking efficiency metrics, identifying bottlenecks, and promoting process transparency.
- Serve as the central point for problem management, working with internal teams and external vendors to resolve issues.
- Engage with vendors of payment solutions to ensure alignment on delivery, compliance, and integration.
You're an experienced professional with deep knowledge of the payments domain, particularly in complex, multi-market retail environments. Your strengths lie in bridging strategy and execution, managing stakeholder expectations, and driving cross-functional alignment.
Experience and Skills- 5–7 years of experience in Program or Project Management.
- Solid understanding of program methodologies such as Six Sigma and Agile.
- Strong leadership and stakeholder engagement skills.
- Proven knowledge and hands-on experience in payments systems (POS, payment solutions).
- Experience coordinating with external vendors of payment solutions.
- Familiarity with Jira and Confluence.
- Fluent in English, written and spoken.
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