Operational Excellence Manager

12 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Operational Excellence Manager

We are seeking an experienced Operational Excellence Manager to join our Marketplace Experience team in foodora Sweden.

In this role, you will be responsible for driving operational excellence across the organization. This will involve analyzing data, identifying areas for improvement, and developing strategies to enhance the overall efficiency and effectiveness of our operations.

You will work closely with local and regional teams to coordinate efforts and share best practices. A key responsibility will be to monitor KPIs such as CSAT, SLA, contact rate, and costs related to contact/order issues.

This role requires strong analytical skills, a proactive approach to problem-solving, and excellent communication skills. You will work collaboratively with cross-functional teams to drive initiatives forward.

The ideal candidate will have at least 5 years' experience in operational excellence, process improvement, or project management. A basic understanding of data analysis and reporting, along with knowledge of service KPIs, is essential.



  • Stockholm, Stockholm, Sweden Sandvik Group Full time

    **Key Responsibilities**The ideal candidate will be responsible for driving the execution of business strategies and plans, focusing on operational excellence and process improvements. Key responsibilities include:Developing and implementing KPIs to measure operational performance managementDriving capacity efficiency and cost management analysisLeading...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job OverviewAt TN Sweden, we are seeking an experienced Operational Excellence Manager to join our team. In this role, you will be responsible for driving operational excellence and increasing salaried employee productivity through process improvements and organizational efficiency.You will work closely with senior stakeholders to identify areas of...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Excellence in Operations Manager (Nordics)We are seeking a highly motivated and experienced professional to join our team as an Excellence in Operations Manager for the Nordic region. In this role, you will be responsible for driving operational excellence and improving process efficiency across the region.About the Role:Lead the development and...


  • Stockholm, Stockholm, Sweden Vipas Full time

    Job Title: Operational Quality LeaderCompany Overview:VIPAS AB is a leading IT consulting company that delivers innovative solutions to clients across various industries. Our team consists of experienced professionals who are well-versed in software development, DevOps, and engineering.Job Description:We are seeking a detail-oriented Operational Quality...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking a talented Operations Excellence Manager to lead our Nordic operations. As a key member of our team, you will be responsible for driving operational excellence and identifying areas for improvement.Your Mission:Lead the development and implementation of operational excellence strategies and initiatives.Work closely with local and regional...


  • Stockholm, Stockholm, Sweden CO-WORKER TECHNOLOGY Full time

    About the OpportunityAs a Senior Program Manager, you will play a critical role in driving business results through effective program management. You will oversee the integration of five parallel projects, focusing on Asset Management.Key ResponsibilitiesAlign and prioritize five projects within Asset Management: EAM/CMMS system implementation, Asset...


  • Stockholm, Stockholm, Sweden H&M Hennes & Mauritz GBC AB Inköp Full time

    Job DescriptionWe are seeking a highly skilled Operational Excellence Director to join our team at H&M Group. As a key member of our HR function, you will play a vital role in driving operational excellence and ensuring compliance.Your responsibilities will include:Project Management & Governance: Lead the monthly follow-up on projects and deliverables,...


  • Stockholm, Stockholm, Sweden H&M Group Full time

    Job SummaryH&M Group seeks a Logistics Business Expert to contribute to business and tech-related projects, own and maintain SOPs, and drive operational excellence.Main Responsibilities:Project Contribution: Contribute to business and tech-related projects to drive business value.SOP Management: Manage SOPs and warehouse process requirements.Business...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Nordic Excellence Operations LeadWe are looking for an experienced professional to join our team as a Nordic Excellence Operations Lead. In this role, you will be responsible for leading the development and implementation of operational excellence strategies and initiatives across the Nordic region.About the Role:Lead the identification and prioritization of...


  • Stockholm, Stockholm, Sweden Instabee Group Full time

    Job OverviewWe are seeking an experienced Commercial Operations Manager to join our Stockholm team. As a key member of our commercial operations team, you will play a crucial role in driving operational excellence and enhancing our merchant offerings.Your primary responsibilities will include analyzing data to monitor commercial and operational performance,...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Key AccountabilitiesThis is a fantastic opportunity to join a reputable IT consulting company as an Operational Quality Leader. Your primary responsibilities will include:Managing deviations in the SAP system, ensuring compliance and efficiency.Driving root cause analyses to identify and resolve quality issues.Analyzing quality statistics and key performance...


  • Stockholm, Stockholm, Sweden Voi Technology Full time

    About the CompanyVoi Technology is a leading provider of micromobility solutions, operating in over 100 cities worldwide. Our mission is to make cities better places to live by providing sustainable, affordable, and fun transportation options. With a strong focus on innovation and customer satisfaction, we are committed to building a better future for...


  • Stockholm, Stockholm, Sweden MEVISIO Inc. Full time

    Role Overview:We are seeking a highly skilled Operational Excellence Consultant to join our team at MEVISIO Inc. As an Operational Excellence Consultant, you will play a crucial role in helping our manufacturing customers achieve operational excellence through Lean methodologies and digital solutions.Key Responsibilities:Act as a trusted advisor to our...


  • Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gbc AB Full time

    Job DescriptionWHAT YOU'LL DOWithin H&M our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products for our stores and online customers, every single day. Working as part of our demand-driven, efficient, circular Supply Chain, our dynamic Logistics teams are consciously committed to and guided by our values. We...


  • Stockholm, Stockholm, Sweden Safello Full time

    Our VisionCompany OverviewSafello is the safe and easy cryptocurrency exchange for Swedish customers. Founded in 2013 and regulated by Finansinspektionen, we deliver the full benefits of banking and blockchain technology to a mass of users.Job SummaryWe are seeking an experienced Chief Operating Officer to manage our daily operations, ensure regulatory...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Nordic Operations Excellence LeaderWe are looking for an experienced professional to join our team as a Nordic Operations Excellence Leader. In this role, you will be responsible for leading the development and implementation of operational excellence strategies and initiatives across the Nordic region.About the Role:Lead the identification and...


  • Stockholm, Stockholm, Sweden Safemind AB Full time

    OverviewSafemind AB is a leading provider of entertainment services, delivering events to millions of viewers worldwide. As VP Technical Operations, you will play a crucial role in ensuring a seamless viewing experience for our customers.Your Mission:Build and optimize systems that proactively minimize incidents and optimize streaming delivery.Work closely...


  • Stockholm, Stockholm, Sweden Dynavox Group AB Full time

    At the Dynavox Group AB, we're committed to empowering people with disabilities to live their lives to the fullest. As a leading provider of assistive communication technology, we're on a mission to create innovative solutions that help our customers express themselves, connect with the world, and pursue independence.We're currently seeking a highly skilled...


  • Stockholm, Stockholm, Sweden Funnel Full time

    About UsWe're Funnel, a global team of over 300 employees, with offices in Stockholm, Boston, Dublin, London, Hamburg, and Sydney. Our mission is to empower marketers to make better decisions with data.Job OverviewThis is an exciting opportunity to join our Revenue Operations team in Stockholm as a Revenue Operations Manager. In this role, you will be...


  • Stockholm, Stockholm, Sweden Getinge Full time

    We are looking for a talented Data-Driven Project Manager to join our Acute Care Therapies (ACT) business excellence team. In this role, you will be responsible for managing data collection, analysis, and reporting to support the strategic priority of 'Strengthen our Foundation: drive quality excellence and product upgrades.'You will work closely with key...