Security Solutions Specialist

22 hours ago


Stockholm, Stockholm, Sweden acre security Full time

At Acre Security, we're dedicated to providing top-notch security solutions globally. As a Technical Support Engineer, you'll be part of our dynamic, globally active GTS Support Team, supporting hardware and software installations for our security products.

Responsibilities
  • Manage and prioritize client calls and emails using helpdesk software.
  • Provide clear guidance for resolution and offer structured steps for analysis when needed.
  • Perform technical training for our customers and contribute to our growing professional service offerings.

Requirements:

  • Bachelor's degree in technical sciences, with additional qualifications in IT (Cloud/Networks) preferred.
  • Strong understanding and hands-on experience with database structures.
  • Proven ability to set up and deliver high-level technical training.
  • Experience in creating, updating, and maintaining technical documentation.
  • Solid background in project management.
What You'll Get From Us
  • Break the mold: Contribute to ground-breaking solutions that redefine our industry.
  • Collaborate with the best: Work alongside a diverse and talented group of industry experts, engineers, and visionaries.
  • Make an impact: Help us create a safer world for everyone.
  • Grow and evolve: Access a range of learning opportunities.
  • Join a supportive community: Thrive in a supportive and inclusive culture that encourages collaboration.


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