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Security Solutions Specialist
22 hours ago
At Acre Security, we're dedicated to providing top-notch security solutions globally. As a Technical Support Engineer, you'll be part of our dynamic, globally active GTS Support Team, supporting hardware and software installations for our security products.
Responsibilities- Manage and prioritize client calls and emails using helpdesk software.
- Provide clear guidance for resolution and offer structured steps for analysis when needed.
- Perform technical training for our customers and contribute to our growing professional service offerings.
Requirements:
- Bachelor's degree in technical sciences, with additional qualifications in IT (Cloud/Networks) preferred.
- Strong understanding and hands-on experience with database structures.
- Proven ability to set up and deliver high-level technical training.
- Experience in creating, updating, and maintaining technical documentation.
- Solid background in project management.
- Break the mold: Contribute to ground-breaking solutions that redefine our industry.
- Collaborate with the best: Work alongside a diverse and talented group of industry experts, engineers, and visionaries.
- Make an impact: Help us create a safer world for everyone.
- Grow and evolve: Access a range of learning opportunities.
- Join a supportive community: Thrive in a supportive and inclusive culture that encourages collaboration.
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