Product Operations Specialist

3 days ago


Stockholm, Stockholm, Sweden Wayfinder Full time
About Wayfinder
We are a rapidly evolving organization with a passion for giving lawyers the tools they deserve. Our AI-native platform lets legal professionals enhance their productivity and automate complex workflows. We collaborate closely with our clients and iterate at a market-leading pace.

At Wayfinder, we're on a mission to transform the way law firms work. Our innovative platform is trusted by global leaders like Bird & Bird, Pérez-Llorca, and Mannheimer Swartling. Backed by top investors including Benchmark, Redpoint, and Y Combinator. And a world-class team from Google, Klarna, Spotify, and top tier law firms with infinite room to grow professionally.

The Role of Product Operations

The Product Operations team plays a critical role in ensuring that existing products are working as intended, and that new products are developed and released as fast and seamlessly as possible. This involves close collaboration with Product, Engineering, and Customer Success teams.

Responsibilities:
  • Improve and facilitate communication around product development both internally and to external customers and stakeholders.
  • Analyze qualitative and quantitative data to identify opportunities on how we can improve the product.
  • Define updates and improvements in product specs in partnership with product and engineering.
  • Identify opportunities to automate, optimize, and refine product processes to help Wayfinder scale operationally.
  • Ensure that product releases are flawless through planning, collaboration, and execution.
  • Achieve fast resolution of product bugs and issues by aiding in the tools and processes for incident identification and resolution.
  • Manage the product technology stack for everything around reporting, issuing, roadmaps, etc.


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