Operations Optimization Lead

3 days ago


Stockholm, Stockholm, Sweden Wolt Full time
About Our Team

We are a high-growth company with a dynamic Workforce Management team. We are seeking a highly skilled Operations Optimization Lead to join our team. In this role, you will be responsible for developing and implementing workforce management strategies that drive business success.

Key responsibilities include creating and managing long-term forecasting and capacity plans, analyzing data to identify opportunities for improvement, and collaborating with cross-functional teams to drive business outcomes. If you have experience in workforce management, analytics, and process improvement, we encourage you to apply.

Responsibilities
  1. Create and manage long-term forecasting and capacity plans to ensure alignment with business objectives.
  2. Analyze data to identify trends, opportunities for improvement, and areas for automation.
  3. Collaborate with cross-functional teams, including product, operations, finance, and recruitment, to drive business outcomes.
  4. Develop and implement strategic plans to optimize resource allocation, reduce costs, and improve customer satisfaction.
Requirements
  • Experience in workforce management, analytics, and process improvement.
  • Strong analytical skills, with the ability to analyze complex data sets and develop actionable insights.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Ability to independently identify and address issues, even in ambiguous or unfamiliar situations.


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